Change of https://www.gov.uk/government/case-studies/tax-avoidance-dont-get-caught-out
Change description : 2020-11-26 14:22:00: First published. [News and communications]
Showing diff : ..2020-11-26 14:28:18 +00:00
Personal stories from people who have been caught up in tax avoidance schemes.
Some contractors who have been caught up in tax avoidance schemes have asked us to share their stories as a warning to others. They were promised higher take-home pay, lower tax bills and less paperwork. Instead, it cost them time, money and stress.
These stories are based on real people’s experiences, but personal details have been withheld to protect their identity.
Tanya is a single parent. She works as a critical care nurse at her local hospital. She found her job through an agency, and they recommended an umbrella company that provided payroll services. Tanya chose an umbrella company that gave her the highest take-home pay. They offered her a tax avoidance scheme which she joined This left her with an unexpected tax bill, on top of the high fees she had paid to the umbrella company for using the scheme.
I was sold on the benefits of higher pay
Tanya explains…
As a nurse I trust my patients and they trust me, that is the relationship of care. I trusted my agency and umbrella company and I feel like they lied to me and scammed me, I thought my umbrella company would care but they didn’t. My agency and umbrella company sold me the benefits of higher pay through what they described as their Tax Plan model. This has now left me owing HMRC money and my umbrella company has washed their hands of me, they just disappeared and left me with the tax bills.
My agency and umbrella company told me not to worry and that they take care of all my legal taxes and that I just have to work and not worry about such matters. I felt cheated about this. I decided to contact an accountant and showed him my contracts and he advised me to contact HMRC immediately.
When I realised that my umbrella had got me into a tax-avoidance scheme, I changed to another agency, who was compliant, and all my earnings are now correctly taxed.
Tanya wished she had taken more time to consider what she was signing up to and had asked more questions. If she had, she would have spotted the warning signs of tax avoidance. These were:
Tanya says:
HMRC wrote to me so soon after using my umbrella company, which I am happy about, otherwise, I would have built-up a larger tax bill. This has helped me look at things differently as I am more aware of tax-avoidance because HMRC helped steer me away from my continued use of my tax-avoidance umbrella company.
It is unlikely that Tanya will be able to recover the high fees charged by her umbrella company, as they are now seeking voluntary liquidation. She must also pay tax of nearly £7,500 and some interest.
Tanya contacted HMRC and wanted to sort everything out. If she can’t pay the tax she owes in one go, she will be offered time to pay her tax bill by instalments.
Even if a contractor appoints someone else to handle their tax affairs, they are legally responsible for making sure the correct amount of Income Tax and NICs is paid.
Remember, if it sounds too good to be true it almost certainly is. Don’t get caught out by tax avoidance, so:
These personal stories are published to support HMRC’s ‘Tax avoidance - don’t get caught out campaign’.
Duncan is a 55-year-old IT project manager. He’s married with two children and lives in London. When he started working as a contractor, he chose to use an umbrella company to help him manage his payroll admin. He found one through a comparison website. Duncan didn’t ask enough questions about the arrangements he was being sold so ended up in a tax avoidance scheme. This has left him with an unexpected tax bill on top of the fees he paid to use the scheme.
Duncan was lucky as HMRC spotted discrepancies in his PAYE data. That meant we were able to step in quickly. But that’s not always possible, so no-one should ever assume their arrangements are fine because they haven’t heard from us.
I found it on a comparison website
Duncan explains:
I did an online search for umbrella companies and came across a comparison website. I spoke to one of the guys there, filled in a form and he suggested three companies. He said, ‘these people have got this process in place, and it pays this much’. I just chose one of them, they got me set up and that was it.
When I got the letter through from HMRC my first thought was ‘that was quick’. I had only started using the umbrella company a few months earlier, which was still the same tax year. I had a couple of sleepless nights at the start – that was really the worst part.
Duncan wished he had taken more time to consider what he was signing up to and had asked more questions. If he had, he would have spotted the warning signs of tax avoidance. These were:
I spoke to someone at HMRC and that settled things down. Financially there wasn’t too much impact as fortunately, I hadn’t spent all my money and had saved some of it. Obviously, there was a tax bill which was painful. But by that point I knew it was coming, so I had been able to prepare for it.
Duncan was unable to recover the high fees he paid to the umbrella company totalling £7,600. The umbrella company said he had willingly signed up to the arrangements, agreeing to their payment model and the associated fees. Duncan also had to pay the outstanding Tax of just over £12,000, plus interest because the tax was late.
Everyone is legally responsible for their tax affairs and for paying the correct amount of tax even if they get someone else to do it for them.
Remember, if it sounds too good to be true it almost certainly is. Don’t get caught out by tax avoidance, so:
These personal stories are published to support HMRC’s ‘Tax avoidance - don’t get caught out campaign’.
2026-03-26 14:37
Added Welsh translation.
2020-11-26 14:22
First published.