Subscribe to the Customs Declaration Service

Subscribing your Government Gateway user ID to the Customs Declaration Service will allow you to do things such as:

• submit import and export declarations using software
• get your postponed import VAT statements or get your import VAT certificates so you can complete your VAT return
• pay Customs Duty and import VAT

How to subscribe

You’ll need the Government Gateway user ID and password that you use for:

• your business or organisation
• yourself, if you’re applying as an individual

If you do not have a user ID, you can create one when you start.

You cannot use an agent Government Gateway user ID.

You’ll need to tell us:

• your Economic Operator Registration and Identification (EORI) number that starts with GB
• Unique Taxpayer Reference (UTR) — find your UTR if you do not know it
• the address for your business that we hold on our customs records
• National Insurance number (if you’re an individual or sole trader)
• the date you started your business

Your EORI number and Customs Declaration Service accounts will be linked to your Government Gateway. You cannot apply for more than one EORI number using your Government Gateway account.

Subscribe now

After you’ve subscribed

You’ll get access within either:

• 2 hours
• 5 working days (if HMRC needs to make more checks)

Add a team member

If you need others in your business to use your subscription (and the services it gives access to) you can add a team member when using your business tax account.

You’ll be able to control what each team member can access.

Help and Support

To report issues with subscribing to the Customs Declaration Service, email: isbc.eoricontact@hmrc.gov.uk

Emails are monitored Monday to Friday: 9am to 5pm.