Guidance

Agent services account if you are not based in the UK: service availability and issues

Check the availability and any issues affecting the approval and set up of your agent services account if you are not based in the UK.

From:
HM Revenue & Customs
Published
12 February 2019
Last updated
2817 JulyAugust 2022 — See all updates

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Agent services account if you are not based in the UK: service availability and issues

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Latest updates on the availability and any issues affecting the approval and set up of your agent services account if you are not in the UK.

Published 12 February 2019
Last updated 2817 JulyAugust 2022 + show all updates

  1. A service issue about viewing your account has been added.

  2. Planned downtime from 5pm on Friday 29 July 2022 to 9am on Monday 1 August 2022 has been added.

  3. The planned downtime from 8am on Saturday 9 July 2022 to 11:30am on Sunday 10 July 2022 has changed, it will now start at 5pm on Friday 8 July 2022 and finish at 9am on Monday 11 July 2022.

  4. Planned downtime from 8am on Saturday 9 July 2022 to 11:30am on Sunday 10 July 2022 has been added.

  5. Planned downtime from 8am to 10pm on Sunday 8 May 2022 has been changed to 8am to 4pm.

  6. Planned downtime from 8am to 10pm on Sunday 8 May 2022 has been added.

  7. Planned downtime for Friday 18 March 2022 5pm to 9am Tuesday 22 March 2022 has been added.

  8. Planned downtime from 6pm on Friday 25 March 2022 to 9am on Monday 28 March 2022 has been added.

  9. Planned downtime from 5pm on Friday 18 March 2022 to 5pm Monday 21 March 2022 has been added.

  10. Planned downtime from 7:30pm to 10:30pm on Saturday 12 March 2022 has been added.

  11. Planned downtime message from 10am to 11:59am on Sunday 27 February 2022 has been added.

  12. Planned downtime from 5pm on Friday 14 January 2022 to 9am on Monday 17 January 2022 has been cancelled.

  13. Planned downtime from from 5pm on Friday 14 January 2022 to 9am on Monday 17 January 2022 has been added.

  14. Information about a service issue has been added.

  15. Planned downtime from Saturday 11 December 2021 9:38pm to 10:20pm has been added.

  16. Planned downtime from 11:59pm Saturday 27 November 2021 to 1:37am Sunday 28 November 2021 has been added.

  17. Planned downtime from 5pm on Monday 22 November 2021 to 9am on Tuesday 23 November 2021 has been added.

  18. Planned downtime from 5pm on Friday 12 November 2021 to 6pm Monday 15 November 2021 has been added.

  19. First published.