Decide if an application is a UK or overseas submission: caseworker guidance
TellsGuidance HMfor Passport Office staff howon todeciding decide if an application is a United Kingdom or overseas application.
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This guidance tells HM Passport Office operational staff, what we consider:
- a UK application (submission)
- an overseas application (submission)
- why it’s important to correctly treat an application as a UK or overseas submission
It also tells staff what to consider when changing:
- a UK submission to an overseas submission
- an overseas submission to a UK submission
Last updated 18
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Updated guidance published.
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Accessible version added.
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First published.
Update history
2025-03-17 14:05
Updated the HTML and pdf attachments of the Decide if an application is a UK or overseas submission: caseworker guidance. This version (v15.0) of the guidance contains updated information about when to use the option Cannot change application from UK to abroad.
2024-11-07 15:42
This guidance has been updated to remove references to transferring an application from Digital Application Processing (DAP) to Application Management System (AMS).
2024-07-31 14:45
Added a link to confirming identity checks.
2022-11-18 14:49
Updated guidance published.
2022-09-28 15:52
Accessible version added.