Guidance

Set up a Direct Debit for a duty deferment account on the Customs Handling of Import and Export Freight system

Set up a Direct Debit with your bank or building society if you’ve applied for a duty deferment account.

From:
HM Revenue & Customs
Published
12 February 2016
Last updated
204 MarchOctober 20232022 — See all updates

If you’ve already applied for a duty deferment account including a new Great Britain account with optional guarantee waiver, you’ll need to set up a Direct Debit arrangement with your bank or building society.

If you do not need to use your duty deferment account immediately you’ll still need to provide your Direct Debit instruction when you submit your application. Your account cannot be activated without this information.  

Before you start

You need your bank or building society’s details, including the:

  • account holder’s name (as it appears on your bank statement)
  • sort code and account number
  • bank or building society name and address

If you have an existing deferment account and want to change bank details, you should also include the deferment account number we sent you when you applied for a duty deferment account.

How you set up a Direct Debit will depend on whether you’re using the Customs Handling of Import and Export Freight (CHIEF) system or the Customs Declaration Service for duty deferment.

If you’re using duty deferment in Great Britain, you’ll be using the CHIEF system unless you’ve been notified by HMRC that your deferment account is migrating to the Customs Declaration Service.

If you’re using duty deferment in Northern Ireland, use the Customs Declaration Service.

Using the Customs Handling of Import and Export Freight system (CHIEF)

YouIf mustyou’re printusing andCHIEF, postas a temporary measure during the COVID-19 pandemic, we’ve introduced a secure data transfer method (Dropbox). Check if your Directbank Debitis Instructionon (C1202)the list of those who have signed up:

  • Access Bank
  • Allied Irish Bank (GB)
  • Allied Irish Bank NI
  • Bank of America
  • Bank of England
  • Bank of Scotland
  • Barclays
  • Citibank NA
  • ClearBank
  • Clydesdale
  • Co-operative Bank
  • Cumberland Building Society
  • Danske (Northern)
  • HSBC
  • JP Morgan
  • Lloyds
  • MetroBank
  • Modulr
  • Monzo
  • NatWest
  • Royal Bank of Scotland
  • Skandinaviska Enskilda Banken AB (SEB)
  • Starling Bank
  • TSB
  • Ulster Bank
  • Virgin Money

If your bank is not listed, follow the print and post process.

If Youyou shouldhave access to a scanner, you can use Dropbox to send itDirect Debit instructions to theHMRC addressby onemail.

This will reduce the form.waiting times for:

To

  • setting askup fornew thisDirect formDebits
  • changes into Welshcurrent sendDirect Debits

You must:

  1. Read the Dropbox Protocols.

  2. Send an email confirming you accept the protocols to gwasanaeth.cymraeg@hmrc.gov.ukthe Duty Deferment Office at chiefdefermentdirectdebits@hmrc.gov.uk

Published

We’ll 12reply Februaryand 2016
Lasttell updatedyou 20what Marchto 2023 + showdo allnext. updatesThe Direct Debit Instruction form (C1202)

  1. Thedesigned Dropboxto informationbe hasfilled beenin removedon asscreen. thisDo wasnot asend temporarythe serviceDirect Debit Instruction until we ask you to.

    Print and ispost noyour longerform

    If availableyou fordo sendingnot newhave applicationsaccess to seta upscanner, are unable to follow the Dropbox process or changeyour bank does not accept the Dropbox process, you can print and post your Direct Debit instructions.Instruction (C1202). You nowshould needsend it to the address on the form.

    If you print and post your Directform, Debitit Instructionwill (C1202).take longer for us to receive and process it than if you scan and email it.

    To ask for this form in Welsh (Cymraeg) send an email to gwasanaeth.cymraeg@hmrc.gov.uk

Published 12 February 2016
Last updated 4 October 2022 + show all updates

  1. The list of banks who have signed up to use a secure data transfer method (Dropbox) has been updated.

  2. Updated the list of banks. Clarified that the Direct Debit Instruction form should be filled in on screen then emailed to HMRC. Removed information about using the Customs Declaration Service.

  3. This page has been updated because the Brexit transition period has ended.

  4. Information about sending your Direct Debit instructions for the Customs Handling of Import and Export Freight (CHIEF) system has been updated.

  5. This page has been updated with information about setting up a direct debit for Customs Declaration Service.

  6. Secure data transfer information when using CHIEF has been added and a new section about moving goods between Great Britain and Northern Ireland.

  7. First published.

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