Guidance

Information required from registered providers

The information required by the Regulator of Social Housing and the deadlines for submission.

Applies to England

The regulator’s information requirements

We need to collect and hold reliable information (both in data returns and other documentation) so that we can undertake our functions. We use information gathered to assess compliance with our regulatory framework and to produce statistical information. We are committed to minimising the burden of our information requirements by using data and information providers already collect and collate as part of their routine business activity.

We expect providers to produce the information and documents we require in a timely fashion. Where we have evidence that information of any nature has not been submitted or is late, incomplete, or inaccurate, we may reflect this in our judgement of a provider’s compliance with the regulatory standards.standards. In particular, but not exclusively, we may consider it evidence of a breach of the specific expectation in the Governance and Financial Viability Standard to communicate with us in an accurate and timely manner, including through regulatory returns.

The tables below set out a summary of our routine data requirements and the deadlines for submission. Please submit the returns as early as possible. There are different requirements for local authorities; for those private providers whichthat own fewer than 1,000 social housing units and for those whichthat own 1,000 units or more.

On 1013 March 2022 we wrote to all chief executives to confirm data requirements for the 2022-23 period. These letters detailed the requirements for for:

  • private providers with 1,000 or more units (large providers) and providers),
  • those with fewer than 1,000 units (small providers).providers)
  • local authority registered providers.

Providers must refer to guidance materials on NROSH+ for more information about these returns and the exact deadlines set for their organisation.

Data returns for private registered providers

Data returns Deadline Which providers
Statistical Data Return 31 May each year All private registered providers (shorter returns for providers owning fewer than 1,000 social housing units)
Financial Forecast Return to be accompanied with business plan and other supporting documentation. 30 June each year final deadline for all providers with 31 March financial year end. Providers are encouraged to submit within 6 weeks of their business plan being approved by their board,Board, where this is earlier than 30 June All private registered providers that own 1,000 or more social housing units
Quarterly Survey 3 weeks after each quarter end All private registered providers that own 1,000 or more social housing units
Electronic Annual Accounts 6 months after financial year end All private registered providers that own 1,000 or more social housing units

Regulatory documents

Regulatory documentsDeadlineWhich providers
AnnualElectronic annual accounts (including a self-assessment of value for money) No later than 6 months after the financial year end All private registered providers that own 1,000 or more social housing units
AuditLocal managementAuthority letterData Return AsMid aboveJuly each year All privatelocal authority registered providers with audited accounts
FraudTenant reportSatisfaction Measures AsTBC above- see below for more information All private registered providers that own 1,000 or more social housing units
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Disposal notifications

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How registered providers should submit information

We collect financial and statistical data from registered providers through NROSH+. NROSH+ is a website portal for all registered providers to submit their annual data returns and the information and supporting documents, which we require so we can regulate them effectively.

As a provider, it is essential that you supply accurate and timely data – the data returns are an important way in which we monitor big financial risks and regulate the sector. Further guidance on submitting NROSH+ data returns is provided on the NROSH+ website. Guidance on submitting annual accounts and audit management letters is provided below.

Annual accounts and audit management letters

The process for submitting annual accounts and audit management letters, including the potential regulatory action for those that submit them late, is detailed in this guidance.

How to use NROSH+

To use NROSH+ effectively, it is important that you:

  • log into the NROSH+ website
  • keep your contact and organisational information up-to-date – this is important as we regularly inform providers on any changes to our data collection process using the contact details logged in NROSH+
  • use the latest templates for each return to prepare and submit data
  • use the guidance provided on the NROSH+ site
  • submit data as early as possible, within the survey period.

Queries about NROSH+

Send any questions about using NROSH+ to the Referrals and Regulatory Enquiries team NROSHenquiries@rsh.gov.uk and 0300 124 5225.

Further information

Privacy notice

The regulator is committed to protecting your privacy and the security of your personal data. Please read our privacy notice to find out more about how we do this.

Published 31 March 2015
Last updated 1723 March 20222023 + show all updates
  1. Information updated for 2023/24 data collections

  2. Information request dates updated for 2022-23

  3. Information added about letters sent to RP and LA CEOs re data collection 2021-2 in March 2021.

  4. Information updated for 2021/22 data collections.

  5. Update added on the Financial Forecast Return – launched on 1 July 2020 with submission deadline extended until 30 September 2020.

  6. This page and the guidance document was updated with details of the 2020/21 collections and a note to look at current guidance during the Coronavirus pandemic.

  7. Information updated for 2019/20 data collection.

  8. We have added a link to our updated privacy policy to clarify how we protect your personal information in keeping with the EU’s General Data Protection Regulation, which comes into effect from 25 May 2018.

  9. Quarterly survey 2018 to 2019 submission dates updated (16 March 2018).

  10. Page updated with new contact details for the Regulator of Social Housing (31 January 2018)..

  11. Guidance on submitting annual accounts updated and duplicate 'Information required page' removed (25 August 2017).

  12. First published.