MOD Quality Awards 2022

Who has that star quality?

Nominations are now open for the MOD Quality Awards 2022, with the introduction of a new annual “Supplier Excellence” category.

What are the MOD Quality Awards?

The MOD Quality Awards celebrate success, reward and recognise those who have delivered significant business benefits and improvements through a quality approach. These awards are sponsored by Chartered Quality Institute (CQI).(CQI)

There are 5 award categories:

• Rising Star
• Best Improvement
• Quality Ambassador
• Inspiring Leadership
• Supplier Excellence (a new category for 2022)

Who should I nominate for an award?

The nominations are open to all Service and Civilian Personnel, the MOD and Industry in all professions, not just Quality. It’s also open to suppliers to the MOD including prime contractors, their suppliers and small to medium enterprises.

Nominations are invited from organisations, project teams, individuals, and their suppliers.

How can I get involved?

If you know of anyone who is worthy of these prestigious awards, please complete the nomination form by 315pm on 30 July 2023.2022.

For further information please read:

• The full category descriptions
• MOD Quality Awards Guidance
• Awards assessment criteria

Judging and ceremony

The judging panels will take place in September 2022 with independent people invited from MOD, supplier relations, Defence Quality Assurance Field Force, Chartered Quality Institute and a Defence industry trade organisation. Should nominations be close, nominees may be asked to attend a virtual interview by the panel.

The award and certificate will be presented to successful recipients at The MOD Quality Awards Ceremony taking place inon November.Tuesday 8 November 2022.

For further information or advice, please contact DESEngSfty-QSEPQCM-Pol-Awards@mod.gov.uk.

Category descriptions

Rising Star

An individual new to Quality who has excelled, demonstrated clear potential to succeed and displayed appropriate behaviours such as enthusiasm, proactiveness and professionalism that delivers significant outcomes and benefits to the business.

Best Improvement

A team or individual who has gone above and beyond to implement an improvement that delivers significant outcomes and benefits to the business.

Quality Ambassador

An individual who is seen as a role model and has gone above and beyond, promoted good behaviours such as helping to embed new cultures, mentoring, coaching, sharing best practice with others that delivers significant outcomes and benefits to the business.

Inspiring Leadership

A team or individual who inspired and motivated others to achieve their potential with clear direction and strategy whilst achieving significant outcomes and benefits to the business.

Supplier Excellence

OrganisationsOrganisations, project teams, individuals and their suppliers demonstrating significant evidence of continualimproving improvement in its service or product quality whilst not adversely impacting delivery cost and time; the effectiveness of planned improvements and results achieved; leading with good behaviours including communicating, collaborating and partnering with customers and suppliers whilst delivering value for money; building capability for all, ensuring increased MOD customer confidence in providing UK Armed Forces the Edge.confidence.

MOD Quality Awards Guidance

To give your nomination the best possible chance of success, please consider the following before submission. Each nomination should:

• use the STAR format (Situation, Task, Action and Result)

• explain how the Quality Approach was followed (Governance, Assurance and Improvement); you may focus on one element or on the whole approach; please note for the Suppliersupplier Excellenceexcellence category, there are specific questions to answer and focus on how ISO 9001 clauses 9 & 10 (Performance Evaluation & Improvement) have been followed; refer to Assessment Criteria and examples below

• be accompanied by clear and convincing evidence of outstanding contribution over and above normal business

• avoid the use of Defence Sector jargon or acronyms, please spell out in full where possible particularly for the citation

• clearly state the outcome and the benefit to the organisation

The ‘STAR’ format

Situation and Task

Briefly set the scene: what was the task? What was the Nominee’s role in the task?

Action

1. Describe how the Quality Approach (GAI) or ISO 9001 Clauses 9 & 10 (for the supplier excellence category) were followed using clear and convincing evidence.

2. Explain the activities that were carried out to achieve the result.

Result

1.What was the outcome? What did this task achieve?

1. What were the benefits to the Organisation? Benefits can be cultural or financial. Why does this nomination merit an award?

2. How does the Nominee demonstrate exemplary performance (over and above normal business) in the categories?

“The Quality Approach” - Governance, Assurance and Improvement (GAI)

Governance

Ensures that all Organisation requirements are reflected in operational frameworks, policies and processes, and that these meet all stakeholder requirements. Or ensures that Project Requirements are fully reflected in Project Plans and that these Plans meet the needs of the Customer and all other Stakeholders.

Assurance

Ensure that policies, processes and plans are effectively implemented, and that all outputs (both internal and deliverable) are consistent with requirements.

Improvement

Facilitates a culture of evaluation (both qualitative and quantitative), learning and improvement which drives more effective, efficient and agile ways of working to support business strategy, enhance reputation and increase profitability.