Homelessness code of guidance for local authorities
Guidance on how local authorities should exercise their homelessness functions in accordance with the Homelessness Reduction Act 2017 from 3 April 2018.
Local housing and social services authorities must have regard to this guidance when exercising their functions relating to people who are homeless or at risk of homelessness.
See also the Local Government Association procedures for referrals to another local authority (external link).
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Download this guidance
Full PDF version of the guidance.
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Definitions
Definitions used in the code of guidance.
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Overview of the homelessness legislation
A summary of the homelessness legislation and the duties, powers and obligations on housing authorities and others towards people who are homeless or threatened with homelessness.
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Chapter 1: Introduction
The purpose of the code and the relevant equality duties that housing authorities need to consider in carrying out their duties.
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Chapter 2: Homelessness strategies and reviews
Guidance on housing authority duties to carry out a homelessness review and publish a homelessness strategy.
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Chapter 3: Advice and information about homelessness and the prevention of homelessness
Guidance on housing authority duties to provide free advice and information about homelessness and the prevention of homelessness, and to ensure they design advice to meet the needs of particular vulnerable groups.
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Chapter 4: The duty to refer cases in England to housing authorities
Guidance on the duty on specified public bodies to refer service users that may be homeless or threatened with homelessness to a local housing authority.
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Chapter 5: Contracting out homelessness functions
Guidance on contracting out homelessness functions.
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Chapter 6: Homeless or threatened with homelessness
Guidance on how to determine whether a person is homeless or threatened with homelessness according to legislation.
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Chapter 7: Eligibility for assistance
Guidance on the provisions relating to an applicant’s eligibility for homelessness services.
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Chapter 8: Priority need
Guidance on the categories of applicant who have a priority need for accommodation if they become homeless.
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Chapter 9: Intentional homelessness
Guidance on determining whether an applicant has become homeless intentionally under homelessness legislation.
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Chapter 10: Local connection and referrals to another housing authority
Guidance on the provisions relating to an applicant’s local connection with an area and explains the procedures for referring an applicant to another housing authority.
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Chapter 11: Assessments and personalised plans
Guidance on the initial assessments required to determine the duties owed to a person applying for homelessness assistance; personalised housing plans and the reasonable steps to be taken to prevent or relieve homelessness.
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Chapter 12: Duty in cases of threatened homelessness (the prevention duty)
Guidance on duties owed to applicants who are threatened with becoming homeless, to try and prevent their homelessness.
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Chapter 13: Relief duty
Guidance on duties owed to applicants who are homeless, to try and relieve their homelessness.
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Chapter 14: Ending the prevention and relief duties
Guidance on how the prevention and relief duties come to an end.
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Chapter 15: Accommodation duties and powers
Guidance on housing authority duties and powers to secure accommodation for applicants; how they arise and are brought to an end, including under the main housing duty.
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Chapter 16: Securing accommodation
Guidance on the various ways in which housing authorities can secure suitable accommodation for applicants.
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Chapter 17: Suitability of accommodation
Guidance on housing authority duties to ensure that accommodation secured for homeless applicants is suitable.
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Chapter 18: Applications, decisions and notifications
Guidance on procedural requirements related to homelessness applications and the notification of decisions.
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Chapter 19: Review of decisions and appeals to the county court
Guidance on the procedures to be followed when an applicant requests a review of decisions reached on their homelessness application.
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Chapter 20: Protection of personal property
Guidance on the duties and powers housing authorities have to protect the personal property of an applicant who is homeless.
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Chapter 21: Domestic abuse
Guidance on providing homelessness services to people who have experienced or are at risk of domestic violence or abuse.
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Chapter 22: Care leavers
Guidance on providing homelessness services to care leavers.
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Chapter 23: People with an offending history
Guidance on providing homelessness services to people with an offending history.
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Chapter 24: Former members of the armed forces
Guidance on providing homelessness services to former members of the armed forces.
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Chapter 25: Modern slavery and trafficking
Guidance on providing homelessness services to victims of modern slavery.
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Chapter 26: Victims of violence
Guidance on providing homelessness services to eligible people who have experienced or are at risk of violence.
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Annex 1: The habitual residence test
Guidance on considering housing applications from persons who are subject to the habitual residence test.
Update history
2025-02-13 12:25
Chapter 17: Suitability of accommodation – Amended paragraphs 17.16, 17.65.
2024-12-12 14:56
Chapter 7: Eligibility for assistance – Amended paragraphs 7.17 and 7.18(g). Added new paragraph 7.35.
2024-06-10 10:40
Chapter 7: Eligibility for assistance – Amended paragraphs 7.14 and 7.18 following the laying of the Allocation of Housing and Homelessness (Eligibility) (England) and Persons Subject to Immigration Control (Housing Authority Accommodation and Homelessness) (Amendment) Regulations 2024 on 17 May 2024.
2024-05-31 09:16
Chapter 17: Suitability of accommodation – Amended paragraphs 17.39, 17.63, 17.65 following the laying of the Homelessness (Suitability of Accommodation) (England) (Amendment) Order 2024 on 14 March 2024.
2024-05-03 10:00
Chapter 22: Care leavers – Amended paragraphs 22.6, 22.7, 22.17, 22.19. Added new paragraph 22.18.
2024-02-28 08:59
Chapter 17: Suitability of accommodation – Added new paragraphs 17.12, 17.13
2023-10-27 09:24
Chapter 7: Eligibility for assistance – Amended paragraphs 7.14, 7.18
2023-05-31 09:53
Chapter 17: Suitability of accommodation – Amended paragraphs 17.34, 17,37, 17.61, 17.63
2023-05-15 09:35
Chapter 7: Eligibility for assistance – Amended paragraphs 7.14, 7.18
2023-01-31 15:46
Chapter 26: Victims of violence – New section added.
2023-01-31 09:44
Chapter 7: Eligibility for assistance – Amended paragraph 7.14
2022-06-01 09:09
Chapter 23: People with an offending history – Amended paragraphs 23.5, 23.7, 23.8, 23.21, 23.24, 23.27, 23.28
2022-03-22 15:03
Chapter 7: Eligibility for assistance – Amended paragraphs 7.14, 7.18