Guidance

HMRC email updates and videos for tax credits

Learn more about managing your tax credits including renewals and reporting change of circumstances.

From:
HM Revenue & Customs
Published
4 October 2017
Last updated
3026 MayAugust 20232022 — See all updates

Subscribe to receive email updates

Subscribe to the HMRC help and support email service to get information on a wide range of topics for individuals, businesses, employers and agents.

You can also:

  • make changes to your topic subscriptions
  • unsubscribe from the service whenever you want

Managing your tax credits

Watch a video about how to manage your tax credits.

How do I manage my tax credits?

You will find out about how to manage your tax credits to get the money you’re entitled to and how to:

  • identify what qualifies as a change of circumstance
  • inform HMRC of a change of circumstance
  • understand what you need to do throughout the lifetime of your tax credits claim

Tax credits and the HMRC app

Watch a video about how to manage your tax credits using the HMRC app.

How do I use the HMRC app to manage my tax credits?

You will find out how to:

  • renew claims
  • check previous and upcoming payments
  • change personal details
  • inform HMRC of a change of circumstances

Tax credits and your personalPersonal taxTax accountAccount (PTA)

Watch a video about tax credits — how to view payments through your personalPersonal taxTax account.Account.

Tax creditsCredits — how to view payments through your personalPersonal taxTax accountAccount

You will find out how to:

  • view your tax credits summary
  • change personal details, for example the number of hours you work
  • view a breakdown of tax credit payments including payment history

Tax credits renewals

Watch a video about tax credits renewals — a quick guide.

Tax credit renewals — a quick guide

You will find out:

  • when HMRC send out your renewal letter
  • why it is important that you respond on time
  • where to find additional guidance

Tax credit checks

Watch a video about tax credit checks.

Tax credits checks

You will find out:

  • why it is so important to respond promptly to a tax credits check
  • how HMRC contacts you
  • why your details are being checked
  • what you need to do and when

HMRC community forums

You can use the online HMRC community forums to ask questions, see what others are asking and get answers.

Published 4 October 2017
Last updated 3026 MayAugust 20232022 + show all updates

  1. The 'Subscribe to receive email updates' section has been deleted. You cannot subscribe to the HMRC help and support email service to get information about tax credits.

  2. Information about the HMRC help and support email service and a new ‘HMRC community forums’ section has been added.

  3. A video about managing tax credits using the HMRC app has been added.

  4. The link for ‘tax credits — how to view payments through your Personal Tax Account’ has been updated.

  5. The link for the Tax credits checks has been updated.

  6. The link to the video 'How do I manage my tax credits?' has been updated.

  7. The tell HMRC you’ve started paid work payroll and tell HMRC your paid work has ended webinars have been deleted.

  8. The Tax credits and your Personal Tax Account section has been updated to remove the details about the National Insurance number.

  9. The manage your tax credits YouTube video link has been updated.

  10. The tax credit renewals YouTube video link has been updated.

  11. Webinars for managing your tax credits, tax credits and your PTA, tax credits renewals have been added and tax credit checks has been updated.

  12. First published.

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