Making Tax Digital for VAT: service availability and issues

The VAT penalties and appeals service will be unavailable from 5pm on Friday 9 February 2024 to 9am on Monday 12 February 2024. The scheduled downtime on Saturday 9 December 2023 will now be from 6am to 11:45pm on Saturday 9 December 2023. Planned downtime from 3:45pm to 11:45pm on Saturday 17 February 2024 has been cancelled.

Planned downtime from 3:45pm to 11:45pm on Saturday 17 February 2024 and from 7am to 10:30pm on Sunday 18 February 2024 has been updated to confirm which services are unavailable.

Planned downtime from 3:45pm to 11:45pm on Saturday 17 February 2024 and from Sunday 18 February 2024 7am to 10:30pm has been added.

The VAT Registration service is now available. The penalties and appeals service is currently unavailable.

The VAT penalties and appeals and VAT Registration services are currently unavailable. Check the service availability page for updates.

Planned downtime from 5pm on Thursday 18 January 2024 to 9am Friday 19 January 2024 has been added.

The previously scheduled downtime will now be from 8am to 7pm on Saturday 9 December 2023.

Planned downtime from 9am to 5pm on Saturday 9 December 2023 has been added.

Planned downtime from 6:45am to 10:45pm on Sunday 19 November 2023 has been cancelled.

Planned downtime from 6:45am to 10:45pm on Sunday 19 November 2023 has been added.

The planned downtime for Sunday 8 October 2023 has been extended to 7am to 10pm.

Planned downtime from 8am to 7pm on Sunday 8 October 2023 has been added.

The VAT registration, claim VAT enrolment, and VAT view and change services will be unavailable from 7am to 9pm Sunday 10 September 2023.

The Making Tax Digital for VAT sign up service is now closed. All users should now be signed up for Making Tax Digital for VAT and using compatible software.

Planned downtime from 8:15pm to 11:59pm on Saturday 12 November 2022 has been added.

Planned downtime from 10.45pm to 10.55pm on Saturday 12 November 2022 has been added.

Planned downtime from 4:30pm on Saturday 24 September 2022 to 5pm on Wednesday 28 September 2022 has been added.

Planned downtime from Sunday 11 September 2022 8:05am to 9am Monday 12 September 2022 has been added.

The service issue about viewing your account has been resolved.

A service issue about accessing the Making Tax Digital service has been added.

A service issue about accessing the Making Tax Digital for VAT service has been added.

Planned downtime from 9am on Sunday 31 July 2022 to 6pm on Sunday 31 July 2022.

Planned downtime from 7:45pm on Saturday 16 July 2022 to 9am Monday 18 July 2022 has been added.

The planned downtime from 8am on Saturday 9 July 2022 to 11:30am Sunday 10 July 2022 has changed, it will now start at 7:15am on Saturday 9 July 2022 and finish at midday on Sunday 10 July 2022.

The planned downtime from 8am on Saturday 9 July 2022 to 11:30am Sunday 10 July 2022 has changed, it will now start at 8am on Saturday 9 July 2022 and finish at midday on Sunday 10 July 2022.

Planned downtime from 8am on Saturday 9 July 2022 to 11:30am on Sunday 10 July 2022 has been added.

Planned downtime from 5:15pm on Saturday 14 May 2022 to 9am Sunday 15 May 2022 has been added.

Planned downtime from 8am to 10pm on Sunday 8 May 2022 has been changed to 8am to 4pm.

Planned downtime from 8am to 10pm on Sunday 8 May 2022 has been added.

Planned downtime from 6pm on Friday 25 March 2022 to 9am on Monday 28 March 2022 has been added.

Planned downtime from 7:30pm to 10:30pm on Saturday 12 March 2022 has been added.

Planned downtime message from 10am to 11:59am on Sunday 27 February 2022 has been added.

Planned downtime from 5pm on Friday 18 February 2022 to 9am on Monday 21 February 2022 has been added.

Planned downtime from 6pm on Friday 11 February 2022 to 9am on Monday 14 February 2022 has been added.

Planned downtime from 4pm Friday 14 January to 9am Monday 17 January 2022 has changed to 6pm Friday 14 January to 9am Monday 17 January 2022.

Planned downtime from 4pm on Friday 14 January to 9am on Monday 17 January 2022 has been added.

Information about a service issue has been added.

Planned downtime from Saturday 11 December 9:38pm to 10:20pm has been added.

Planned downtime from 11:59pm on Saturday 27 November 2021 to 1:37am on Sunday 28 November 2021 has been added.

Planned downtime for Tuesday 23 November 2021 from 12:01am to 2:01am has been added.

Planned downtime for Saturday 13 November 2021 from 9pm to 10:05pm has been added.

Planned downtime for Saturday 2 October 2021 from 6pm to 6:45pm has been added.

Planned downtime from 4:30pm on Saturday 11 September 2021 to 2pm Monday 13 September 2021 has been added.

Service availability message added.

Due to scheduled maintenance you will be unable to access our online services from 4pm on Saturday 24th July 2021 to 4pm on Monday 26th July 2021.

Planned downtime from 5pm on Friday 25 June 2021 to 9am on Monday 28 June 2021 has been added.

Planned downtime on Sunday 30 May 2021 from 9am to 9pm has been added.

Planned downtime from 11:59pm on Saturday 15 May 2021 to 5am Sunday 16 May 2021 has been added.

The issue identified which meant you could not submit a return has now been resolved.

An issue has been identified which requires one of the services to be closed for a short time. Unfortunately during this time you will not be able to submit a return.

Planned downtime from 10am on Saturday 13 March 2021 to 5pm on Monday 15 March 2021 has been added. You will be unable to sign up for the service, submit returns, view your previous submissions and payment details, set up new or cancel and amend existing direct debits, review and update any business detail or access agent services.

Planned downtime from 4:30pm to 10pm on Saturday 16 January 2021 has been added.

Planned downtime from 4.30pm on Saturday 14 November 2020 to 5pm on Monday 16 November 2020 added.

Planned downtime from 11:59pm Sunday 18 October 2020 to 3:30am Monday 19 October 2020.

Planned downtime from 9am on Sunday 27 September 2020 to 2pm has been added.

Planned downtime from 5pm on Friday 11 September 2020 to 9am Monday 14 September 2020 has been added.

Planned downtime from 6pm on Friday 11 September 2020 to 7am Monday 14 September 2020.

Planned downtime has changed. It is now 6pm on Saturday 22 August 2020 to 5pm on Monday 24 August 2020.

Planned downtime from 7:45pm on Saturday 22 August 2020 to 4:30pm on Monday 24 August 2020.

The service issue about accessing the Making Tax Digital service has been removed.

A service issue about accessing the Making Tax Digital service has been added.

Planned downtime from 5pm on Friday 10 July 2020 to 9am on Monday 13 July 2020 has been added.

Planned downtime from 6:45pm on Saturday 16 May 2020 to 5pm on Monday 18 May 2020 has been changed to 7:45pm on Saturday 16 May 2020 to 5pm on Monday 18 May 2020.

Planned downtime from 6:45pm on Saturday 16 May 2020 to 5pm on Monday 18 May 2020 has been added.

Planned downtime from 7:45pm on Saturday 16 May 2020 to 5pm on Monday 18 May 2020 has been added.

Planned downtime from 7:45pm on Saturday 16 May 2020 to 5pm on Sunday 18 May 2020 has been added.

Planned downtime message added as some services will be unavailable on Saturday 28 March 5pm to 8pm

Planned downtime messages from 9:45am to 11am on Saturday 14 March 2020, 11:59pm on Saturday 14 March 2020 to 2am on Sunday 15 March 2020 and from 2pm to 6:30pm on Sunday 15 March 2020 have been added.

Planned downtime messages from 11:59pm on Saturday 14 March 2020 to 2am on Sunday 15 March 2020 and from 5:30pm on Saturday 14 March 2020 to 5pm on Monday 16 March 2020 have been added.

Planned downtime changed from 11:59pm on Sunday 23 February 2020 to 6am on Monday 24 February 2020 to 11:59pm on Saturday 22 February 2020 to 6am on Sunday 23 February 2020.

Planned downtime from 11:59pm on Sunday 23 February 2020 to 6am on Monday 24 February 2020 has been added.

The service to submit 'Making Tax Digital VAT Returns' is now fully available.

A service issue about submitting Making Tax Digital VAT returns has been added.

Planned downtime from 11:59pm on Saturday 15 February 2020 to 3am on Sunday 16 February 2020 has been added.

The service issue about accessing the system has now been fixed.

Information about intermittent service issues has been added.

Service issue messages about overseas businesses signing up to Making Tax Digital has been updated.

Service issue messages about overseas customers signing up to Making Tax Digital has been updated.

The 'Making Tax Digital for VAT as an agent' service is now available.

The Making Tax Digital for VAT service is currently unavailable.

Planned downtime from 11:59pm on Saturday 11 January to 2am on Sunday 12 January 2020 has been cancelled, and the service issues about the VAT Repayment Tracker and Direct Debit customers receiving overdue messages have now been resolved.

The Making Tax Digital for VAT service is now available.

The Making Tax Digital for VAT service is currently unavailable. Check the service availability page for updates.

Planned down time message from 11:59pm on Saturday 11 January to 2am on Sunday 12 January 2020 has been added.

This service is now available.

The Making Tax Digital for VAT service is currently unavailable. Check the service availability page for updates.

Planned downtime for Sunday 15 December 2019 from midnight to 2am has been added.

Information about an issue with the VAT Repayment Tracker showing an incorrect amount for repayment has been added.

Service issue messages about sign-up of overseas customers and about Direct Debit customers have been updated.

A service issue message about sign-up and the repayment tracker as been added.

A service issue message about Direct Debit customers using their HMRC online service account (Business Tax Account) receiving an overdue message between their submission date payment and their collection date has been added.

Information about some parts of the service been unavailable from 5pm on Saturday 23 November 2019 to 5pm on Monday 25 November 2019 has been added.

Planned downtime for Tuesday 19 November 2019 from 6am to 7am has been added.

Planned downtime for Saturday 16 November 2019 from 11:59am to 2am on Sunday 17 November 2019 has been added.

A service issue message about VAT notice of assessment of tax letters being issued in error has been added.

A service issue message about overseas clients being incorrectly treated as UK based companies has been added.

Planned down time message from 5:30pm to 11pm on Saturday 19 October 2019 has been added.

Planned down time message from midnight to 8am on Sunday 13 October 2019 has been added.

Planned downtime message for maintenance work to some of our online services on 21 September has been updated.

Due to scheduled maintenance you will not be able to access some of our online services from 4pm on Saturday 21 September to 4pm on Monday 23 September 2019. Information about this planned downtime has been added.

You may experience issues on Saturday 14 September from 4:30pm to 5:30pm. This service will be unavailable from midnight to 2am on Sunday 15 September. Information about these issues has been added.

A service issue message about scheduled maintenance on 'Sunday 15 September from midnight to 2am' has been added.

The service issue message about issues 'Changing bank repayment details online' has been removed.

A service issue message about issues 'Changing bank repayment details online' has been added.

The service issue message about issues submitting Making Tax Digital for VAT returns has been removed.

A service issue message about issues submitting Making Tax Digital for VAT returns has been added.

Links to sign up your own business and to sign up your client's business have been added.

Planned down time from 4pm on Saturday 17 August 2019 to 4pm on Monday 19 August 2019 has been added.

A service issue message about getting error messages when submitting Making Tax Digital for VAT returns has been added.

The service issue with information about the 'Confirmation email' has now been removed.

Service issue with information about 'Confirmation email' has been added.

Planned down time from 8pm on Saturday 13 July 2019 to 2am on Sunday 14 July 2019 has been added.

You will not be able to use this service from 7:30pm to 8:30pm on Saturday 13 July 2019 and from midnight to 2am on Sunday 14 July 2019. Information about this issue has been added.

Planned downtime starting on Saturday 22 June 2019 11:59pm will now end at 5am on Sunday 23 June 2019.

You will be unable to submit your VAT returns, view any return information through your online services account or software and review and update any business details on Monday 17 June 2019 from 9am to 5pm.

Planned downtime from 11:30pm on Saturday 15 June 2019 to 10:30 on Sunday 16 June 2019, 9am to 5pm on Monday 17 June 2019 and from midnight to 3am on Sunday 23 June 2019 has been added.

Planned downtime from 11:30pm on Saturday 8 June 2019 to 10:30am on Sunday 9 June 2019, 11:30pm on Saturday 15 June 2019 to 10:30 on Sunday 16 June 2019 and 9am to 5pm on Monday 17 June 2019 has been added.

Planned downtime from Thursday 16 May 2019 10pm to midnight has been added.

Planned downtime for some parts of the service from 4pm on Saturday 11 May 2019 to 4pm on Monday 13 May 2019 has been added.

Planned downtime for 10pm to 11pm on Wednesday 10 April 2019 has been added.

Due to an upgrade, some of our systems may be unavailable from 9.55pm 26 March to 2.40am 27 March 2019.

Due to scheduled maintenance some services will be unavailable from Friday 15 March at 5pm to Tuesday 19 March at 8:30am.

Due to scheduled maintenance some services will be unavailable from Friday 8 February at 5:30pm to Tuesday 12 February at 8:30am. More information about this issue has been added.

Link to sign in to the Making Tax Digital for VAT change of business details service has been added.

Planned downtime and information about delays in receiving notifications have been added to service issues section.

Information about planned downtime for 30 November to 4 December added.

Downtime previously planned for 17 and 18 November will now take place on 24 and 25 November.

Service issue for Thursday 8 November 2018 from 6pm to 11pm has been added.

Planned downtime for 3 and 4 November will now take place on 17 and 18 November.

Planned downtime for 3 and 4 November added.

First published.