Guidance

Secure Social Video Calling (Interim) Policy Framework

Policy guidance for prison staff on secure social video calls introduced to help maintain family contact whilstas physicala socialsupplement visitsto areexisting impactedcommunications bythrough theletters, restrictionsphone ofcalls COVID-19.and social visits.

From:
Ministry of Justice and HerHM Majesty’s Prison and Probation Service
Published
26 February 2021
Last updated
2111 SeptemberMarch 20222024 — See all updates

Applies to England and Wales

Documents

Secure Social Video Calling (Interim) Policy Framework

PDF, 250222 KB, 109 pages

Details

This Policy Framework is an interim policy which sets out the rules and guidance for staff in all prisons and young offender institutions to help them to offer secure social video calling during the COVID-19 pandemic in a manner which does not compromise safety, security, good order and public protection, in line with existing policies.

Social video calling offers prisoners and young people another way of communicating with family and friends whilstin physicala social visitscapacity are reduced and they operate alongside, not as a replacement for, face-to-face social visits,visits inand lineother withexisting thecommunications COVID-19such Nationalas Frameworkletters for Prison Regimes and Services.phone calls.

Published 26 February 2021
Last updated 2111 SeptemberMarch 20222024 + show all updates

  1. Framework updated.

  2. Framework updated.

  3. Framework updated.