Withdrawing passports and passport facilities: caseworker guidance
His Majesty's Passport Office guidance on withdrawing passports and passport facilities (services).
Documents
Details
His Majesty’s Passport Office on how staff withdraw passports and passport facilities (services) including:
- what it means to withdraw passports and passport facilities
- when we may withdraw passports or passport facilities
- what you must consider before withdrawing passports or passport facilities
- options that may allow a customer to keep, renew (or replace) their passport
- what to do if withdrawing a passport will cause problems for the customer
- how to withdraw a passport
Updates to this page
Last updated 11 September 2024 + show all updates
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Updated to tell examiners when they must contact a customer to tell them we will withdraw the application if they do not apply for naturalisation or registration.
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First published.
Update history
2025-11-18 10:37
Published version 15.0 of the guidance, a full list of changes can be found in the guide.
2025-06-23 13:48
Added version 14.0 of the Withdrawing passports and passport facilities guidance. A full list of changes can be found in the guide.
2024-09-11 15:03
Updated to tell examiners when they must contact a customer to tell them we will withdraw the application if they do not apply for naturalisation or registration.
2022-12-21 17:25
First published.