Guidance

Pay a penalty charge for not registering or maintaining a trust

How to pay a penalty charge from HMRC if you have failed to register or maintain a trust.trust, and how long it takes for your payment to reach HMRC.

HMRC may charge you a fixed penalty if you deliberately fail to either:

  • register a trust
  • keep a trust’s details up to date

You’ll need to pay the trust penalty charge within 30 days of the date we issue the penalty.

You can request a review or appeal a trust penalty charge if you do not agree with HMRC’s decision.

When to pay

You will need to make sure payment reaches us within 30 days of the date we issue the penalty. This date will be on the letter we sent to you.

The time you need to allow depends on how you pay.

Payment methodTime to allow
Direct Debit3 working days
Approve a payment through your online bank accountSame or next day
Pay online by debit or corporate credit cardSame or next day
Faster Payments (online or telephone banking)Same or next day
CHAPSSame or next day
Bacs3 working days

If the deadline is on a weekend or bank holiday, make sure your payment reaches HMRC by the end of the previous working day.

What you need

You need theyour letter14-character wereference sentnumber youstarting aboutwith theX.

You penaltycan charge.find Thisthis letterand will:

  • tellthe youamount how much you need to pay
  • provide aon 14-characterthe paymentletter referencewe numbersent startingyou withabout anthe X

Youpenalty must use your 14-character payment reference starting with X when you pay.charge.

If you use an incorrect reference number:

  • there will be a delay in the payment being allocated correctly
  • you will receive a payment reminder

Pay online

You can pay online using one of the following methods:

  • approve a payment through your online bank account
  • Direct Debit
  • debit or corporate credit card

Pay now

Paying online through your bank account

You can pay by approving a payment through your online bank account by selecting the ‘pay by bank account’ option.

You will be directed to sign in to your online or mobile banking account to approve your payment.

You will need to have your online banking details to hand to pay this way.

The payment is usually instant but sometimescan ittake takes up to 2 hours to show in your bank account.

Alternatively,

Paying youonline canby makeDirect Debit

Set up a fullDirect paymentDebit onlinethrough usingyour aHMRC debitonline oraccount.

You’ll corporateneed creditthe card.Government ThereGateway isuser aID non-refundableand feepassword ifyou used when you useregistered afor corporatethe creditaccount.

The orDirect debitDebit card.will Younot cannotcollect paypayments byover personal£20 creditmillion. card.

YourIf paymentyou willowe bemore, acceptedyou onwill theneed dateto youpay makeanother itway.

Making anda notsingle thepayment

You’ll dateneed itto reachesset HMRC’sup accounta (includingpayment weekendseach andtime bankyou holidays).pay HMRC.

You mustshould makeset sureup the detailspayment youat enterleast:

  • 5 matchworking thosedays heldbefore by your bankreturn ordue carddate provider.(the Forfirst example,time theyou billingdo addressit)
  • 3 shouldworking matchdays thebefore one your cardreturn isdue currentlydate registeredif with.

    you Payuse nowthe

    Paysame bybank Directdetails Debit

    as a previous single payment

AllowThe 10payments workingwill daysshow foron HMRCyour tobank setstatement upas a‘HMRC DirectNDDS’.

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You setcan upmake ina time,full you’llpayment needonline tousing usea anotherdebit paymentor method.

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Your itpayment will not be collected.accepted Paymenton isthe duedate withinyou 30make daysit ofand not the date weit issuereaches theHMRC’s penalty.

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holidays).

UseYou yourmust HMRCmake onlinesure accountthe todetails setyou upenter amatch Directthose Debit.held You’llby needyour bank or card provider. For example, the Governmentbilling Gatewayaddress usershould IDmatch andthe passwordone youyour usedcard whenis youcurrently registered.registered with.

Pay by bank transfer

If you pay by CHAPS (Clearing House Automated Payment System) or Faster Payments, youyour canpayment submitwill yourbe paymentreceived on the same or next working day.

If you pay by Bacs (Bankers Automated Clearing System), allow 3 working days for the payment to reach HMRC.

We recommend you check theyour bank’s processing times and maximum transaction limitlimits setbefore byyou your bank.pay.

Account details to use if your account is in the UK

Use the following details to make a payment if your account is in the UK:

  • sort code — 2008 0532 1710
  • account number — 4020437412529599
  • account name — HMRC General BTBusiness Tax Receipts

Account details to use if your account is overseas

Use the following details to make payment if your account is overseas:

  • account number (IBAN) — GB86 BARC 2005 1740 2043 74
  • bankBusiness identifierIdentifier codeCode (BIC) — BARCGB22
  • account name — HMRC General BTBusiness Tax Receipts

You must make all payments in sterlingpound (GBP).sterling. Your bank may charge you if you use any other currency.

If needed, you can provide your bank with the following HMRC banking address:

Barclays Bank PLC
1 Churchill Place
London
United Kingdom
E14 5HP

Pay at your bank or building society

You can make payment at your own branch, by cheque or cash.

Make sure that you:

  • use yourthe ownpaying-in bankslip branchsent orby you’ll be charged for the serviceHMRC
  • make chequesthe cheque payable to ‘HM Revenue and Customs only’ and write your reference number on the back

HMRC will accept your payment on the date you make itit, and not the date it reaches ourtheir account, if you pay between Monday andto Friday.

If you do not have a paying-in slip

You will need to make payment by using another method.

Pay by cheque

Allow 3 working days for your payment to reach HMRC.

Make your cheque payable to ‘HM Revenue and Customs only’ and write theyour reference number on the back.

Do not fold the cheque or attach it to other papers.

You can include a letter to ask for a receipt.

Send your cheque to:

HMRC
Direct
BX5 5BD

Updates to this page

Published 20 January 2023
Last updated 116 September 20232024 + show all updates
  1. The payment details used to pay by bank transfer have been updated.

  2. You can no longer set up a Direct Debit by print and post.

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