Guidance

Supporting documents not availableavailable: caseworker guidance

InformationTells forHM staffPassport onOffice staff how to deal with an application if a customer cannot send us the supporting documents we need to prove their identity, entitlement and British nationality.

From:
HM Passport Office
Published
22 March 2021
Last updated
2515 October 20222024 — See all updates

Documents

Supporting documents not available (accessible)

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Supporting documents not available

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InformationThis forguidance stafftells onHM Passport Office staff how to deal with an application if a customer cannot send us the supporting documents we need to prove their identity, entitlement and British nationality.

Updates to this page

Published 22 March 2021
Last updated 2515 October 20222024 + show all updates

  1. This guidance has been updated. A full list of the changes is in the document.

  2. Updated guidance to reflect the change in sovereign.

  3. Accessible version added.

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