Guidance

SFE: Current application timescales

Use this guide to get an estimate of our current timescales and find out when your next expected update on your undergraduate student finance application for 2024 to 2025.

From:
Student Loans Company
Published
27 September 2023
Last updated
411 November 2024 — See all updates

Applies to England

This page is updated on a Monday

This page was last updated on Monday 411 November at 15:3016:15.

If you’re still waiting for your application to be approved, sign in to your account to find out when to expect your next update on your application or evidence.

Keep in mind - this is our busiest time of the year, and you may not be able to get through on the phone. Everything you need to know can be found in your online account, including answers to the most ‘Common questions’. Save yourself a call and check there first!

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If you’ve applied for student finance

If you’ve recently applied for student finance, we might give you the minimum amount to make sure you have some funding near the start of your course.

How long it takes us to work on your application depends on what you’ve applied for and how many other students are applying at the same time.

If you apply this week for Current timescales are Expect an update from us between
Full-time undergraduate student finance 25 working days Monday 916 December and Friday 1320 December
Part-time undergraduate student finance 25 working days Monday 916 December and Friday 1320 December
Childcare Grant, Parents’ Learning Allowance or Adult Dependants’ Grant 2423 working days Monday 29 December and Friday 613 December

Remember to check the progress of your application using your student finance account.

If you’ve sent us evidence or made a change to your application

If you’ve sent evidence to help us work out how much you can get, or you’ve told us that your circumstances have changed, the table below shows when you should expect an update from us.

If you send us information or evidence this week about Current timescales are Expect an update from us between
your financial information, including the PFF2 form 2521 working days Monday 9 December and Friday 13 December
a change in your circumstances 2523 working days Monday 9 December and Friday 13 December
Childcare Grant, Parents’ Learning Allowance or Adult Dependants’ Grant 2423 working days Monday 29 December and Friday 613 December

If you’ve uploaded evidence or made a change to your application, your student finance account might not update straight away. We’ll update it once we’ve actioned your change or reviewed your evidence.

If you’ve applied for Disabled Student’s Allowance (DSA)

If you’ve applied for DSA, sent us evidence, or emailed us about your DSA application, the table below shows when you should expect an update from us.

This week, if you’ve sent us Current timescales are Expect an update from us between
a DSA application 3430 working days Monday 1623 December and Friday 2027 December
medical evidence 24 working days Monday 29 December and Friday 613 December
a Needs Assessment report 1716 working days Monday 252 NovemberDecember and Friday 296 NovemberDecember
a claim for expenses 1617 working days Monday 252 NovemberDecember and Friday 296 NovemberDecember
an email 3640 working days Monday 236 DecemberJanuary and Friday 2710 DecemberJanuary

There’s no need to contact us once you’ve sent something. We’ll update you by email as soon as we’ve reviewed it, so make sure your contact details are up to date. Keep checking your email inbox for our replies and remember to check your junk or spam folders too!

Updates to this page

Published 27 September 2023
Last updated 411 November 2024 + show all updates

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