Guidance

Electronic travel authorisation: caseworker guidance

Staff guidance on how to consider applications for an electronic travel authorisation (ETA).

From:
Home Office
Published
22 September 2023
Last updated
87 OctoberFebruary 20242025 — See all updates

Documents

Electronic travel authorisation: caseworker guidance (accessible)

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Electronic travel authorisation: caseworker guidance

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Details

This guidance is for decision makers who are responsible for considering applications for an ETA, where either:

  • the applicant’s identity cannot be established automatically
  • the applicant may be unsuitable for an ETA

Updates to this page

Published 22 September 2023
Last updated 87 OctoberFebruary 2024 2025 + show all updates

  1. Updated the contacts and the who does not need an ETA sections.

  2. Updated guidance with details of the next nationalities that will require an ETA for travel to the UK and 2 additional suitability grounds.

  4. Updated details of the staged rollout, and added a definition of an overstay.

  6. Updated references to suitability guidance.

  8. Guidance updated with the following changes: updated references to suitability guidance and details that an ETA application cannot be varied.

  10. First published.

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