Change of https://www.gov.uk/government/publications/lost-stolen-and-recovered-passports-lsr-team-policy

Change description : 2025-03-06 15:17:00: Updated to remove references to Digital Premium Service (DPS) extract errors, following the launch of the new Premium service. [Guidance and regulation]

Showing diff : 2024-08-19 15:02:46.163869546 +00:00..2025-03-06 15:17:57.392507618 +00:00

Guidance

Lost, stolen and recovered passports: LSR team

Tells HM Passport Office staff working in the lost, stolen and recovered (LSR) team about duties they must complete as part of the LSR process.

From:
HM Passport Office
Published
25 May 2011
Last updated
196 AugustMarch 20242025 — See all updates

Documents

Lost, stolen and recovered passports: LSR team (accessible)

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Lost, stolen and recovered passports: LSR team

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Details

This guidance tells HM Passport Office staff in the lost, stolen and recovered (LSR) team about the lost and stolen passport reporting process, including how to deal with lost and stolen reports and recovered passports and how to create lost and stolen records.

Updates to this page

Published 25 May 2011
Last updated 196 AugustMarch 2024 2025 + show all updates

  1. Updated to remove references to Digital Premium Service (DPS) extract errors, following the launch of the new Premium service.

  2. Updated the Lost, stolen and recovered passports: LSR team guidance. The full changes can be found in the guide.

  4. Updated guidance published.

  6. New guidance and renamed to: Lost, stolen and recovered passports: LSR team.

  8. First published.

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Update history

2026-01-13 14:21
Guidance updated as detailed in section 1.3.

2025-03-06 15:17
Updated to remove references to Digital Premium Service (DPS) extract errors, following the launch of the new Premium service.

2024-08-19 16:02
Updated the Lost, stolen and recovered passports: LSR team guidance. The full changes can be found in the guide.

2022-11-16 09:30
Updated guidance published.