Pay taxes, penalties or enquiry settlements
How to pay taxes, penalties and enquiry settlements to HMRC if you cannot find instructions in other 'paying HMRC' guides, or if your payment reference starts with X.
- From:
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- Published
- 5 November 2014
- Last updated
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31
20MarchJanuary20252023— See all updates
Contents
-
What you need
Overview -
Pay online
byDirectDebit -
Paying
Approveonlineapaymentonline -
Paying
Payonline bywithDirecttelephoneDebitbanking,CHAPSorBacs -
Paying
Byby debit or corporate credit cardonline Payslips-
Paymentreference -
Pay
HowbymuchbanktimetransfertoallowforpaymentstobereceivedbyHMRC Payfromoverseas-
Pay at your bank or building society
-
Pay by cheque
inthepost
Overview
Only use this guide if you want to pay taxes, penalties or enquiry settlements to HMRC and:
- you cannot find instructions on how to make your payment in other paying HMRC guides
- your payment reference starts with X
There is different guidance if you need to pay a Trust Registration Service penalty.
DoYour notpayment usemay thisbe guidedelayed if youryou paymentuse referencethe doeswrong notreference.
Pay X,online checkby theDirect otherDebit
If payingyou’re HMRCregistered guides to finduse outHMRC howOnline toServices pay.
What you need
You’llcan needset yourup 14a orDirect 15Debit characteronline paymentto referencecollect thatyour begins with X.payment.
You canshould findset thisup onthe your:
- payslip
- Notice
DirecttoDebitPay
Ifat youleast use5 anworking incorrectdays referencebefore numberthe theredate willyou bewant ayour delay in the payment beingto allocatedbe correctly.collected.
ContactYou HMRCcan ifonly youuse arethis unsureservice aboutif youryou’re paymentregistered reference.
Payfor online
Youone canor paymore online using one of the following methods:services:
- approve
SelfaAssessmentpaymentonline PAYEthroughforyouremployersCorporationonlineTaxbank accountonline- Direct
CISDebitonline - debit
MachineorGamescorporateDutycredit cardonline
PayingApprove onlinea payment through your online bank account
You can pay bydirectly approvingusing ayour paymentonline throughor mobile bank account.
When you’re ready to pay, start your onlinetaxes, bankpenalties accountor byenquiry selectingsettlements payment. Select the ‘pay by bank account’ option.
You willYou’ll then be directed to sign in to your online or mobile banking account to approve your payment.
You will need to have your online banking details to hand to pay this way.
The payment is usually instant but cansometimes takeit takes up to 2 hours to show in your bank account.
Paying
You’ll onlineneed byto Directhave Debit
Setyour uponline abanking Directdetails Debitready throughto yourpay HMRCthis online account.way.
You’ll
Pay needonline thewith Governmenttelephone Gatewaybanking, userCHAPS IDor andBacs
You passwordcan youpay usedby whenFaster youPayments, registeredCHAPS foror theBacs account.
Youto mustHMRC’s payaccount inusing athese differentdetails way if you arecannot makingfind ainstructions on how to make your payment ofin £20other millionpaying orHMRC more.guides:
You
You’ll atneed leastyour 514 workingor days15 beforecharacter thepayment datereference youthat wantbegins with X on your payslip.
Your payment tomay be collected.delayed if you use the wrong reference.
YouPayments canby:
FasteronlyPaymentsuse(onlinethisorservicetelephoneifbanking)you’reusuallyregisteredreachforHMRConeonthesamenextofday,theincludingfollowingweekendsservices:- Self
andAssessmentbankonlineholidays - PAYE
CHAPSforusuallyemployers - Corporation
reachTaxHMRConline - CIS
theonlinesameworkingdayifyoupaywithinyourbank’sprocessingtimes - Machine
BacsGamesusuallyDutytakeonline3workingdays
Paying
Byby debit or corporate credit cardonlineYou can make
payonline.There’snon-refundablepaymentfeeonlineifusingyouapaydebitbyor corporate credit card.orTherecorporateisdebitacard.There’snon-refundablenofee if you usepayabycorporatepersonalcredit or debit card.You cannot pay by
withaYou’llneedyour14or15characterpaymentreferencethatbeginswithXonyourpayslip.Your payment will
maybe accepteddelayedifyouusethewrongreference.Ifyou’reunabletomakefullpaymentbycreditordebitcardyou’llhavetopayadifferentway.HMRCwillacceptyourpaymentit,and not the date it reaches HMRC’s account (including weekendsbankholidaysweekends).Makingacardpayment—gettingyourdetailsrightWe’verecentlymadesomechangesaspartofHMRC’scommitmenttoensuringthesecurityofonlinepayments.needtoyou’reenterenteringarecorrectandprovider,Forforexample, the billing address should matchbethe onethatto.Pay by bank transfer
PayslipsIf
You’llyouusuallypaygetbyaCHAPS‘Notice(ClearingtoHousePay’AutomatedfromPaymentHMRCSystem)withoraFasterpayslipPayments,attachedyoutocanmakesubmitayourpayment,paymentbutontherethemaysamebeortimesnextwhenday.If
you’llyounotpayhavebyone.BacsFor(Bankersexample,AutomatedifClearingyou’veSystem),agreedallowa3paymentworkingwithdaysHMRCforoverthe paymentphone.YoumusthaveapayslippayHMRC.atyourbankorbuildingsociety.PaymentreferenceWe
Ifrecommendyoudonothaveapayslipshouldyourstillbank’shaveprocessingatimespaymentreferencefromHMRCthat’s14or15characterslongstartstransactionwithlimitsX.beforeYou’llneedthiswhenmakeapayment.Account
Dodetailsnotto usethisguidepaymentisreferenceindoesthenotUKUse
startwithanX,checkotherdetailspayingHMRCguidesfindaoutpaymenthowtopay.ContactHMRCyou’reaccountunsureisaboutinyourthepaymentUK:reference.- sort
Howcodemuch—time08to32allow10 - account
fornumberpayments—to12001020 - account
benamereceived—byHMRC Shipley
Account
MakedetailssuretoyouusepayifHMRCbythedeadlineshownon‘NoticeistooverseasPay’oryoumayhavetopayapenalty.Use
Thethetimefollowingyoudetailsneedto makeallowaforyourtoyourreachaccountHMRCisdependsoverseas:onhowyoupay.PaymentmethodTimeallowanceDirectDebit5workingdaysApproveapaymentthroughyouronlinebankSamenumberor(IBAN)next—dayOnlineGB03orBARCtelephone2011banking4783(Faster9776Payments)Same92- Business
orIdentifiernextCodedayBacs3(BIC)working—daysCHAPSSameBARCGB22- account
ornamenext—dayOnlineHMRCwithShipleyYou
amustdebitmakeorallcreditpaymentscardSameornextdayAtyourbankorbuildingsocietySameornextdayBychequethesterlingpost3(GBP).workingYourdays- Business
- use
paymentreferenceonbackslipofsentthebycheque.HMRC - make
You’llfindpaymentpayablereferenceonthepayslipattachedyourRevenue‘NoticeandtoCustomsPay’.Youronly’paymentandmaywritebeyourdelayedreferenceifnumberyouonusethe backwrongreference.We
IfyoupaybetweenMondayandFridayHMRCaccount.PayifbyyouchequepayinbetweentheMondaypostMakeyourchequepayableIf
‘HMyouRevenuedoandnotCustomshaveonly’aandpaying-inwriteslipYou
yourwill14needorto15makecharacterpayment usingreferenceanotheronmethod.Pay
thebybackchequeAllow
of3theworkingcheque.daysYou’llforfindyourthepaymentreferenceonthepayslipattachedyourHMRC.‘NoticetoPay’.Make
Ifyouryouchequedopayablenottohave‘HMaRevenuepayslipandgiveCustomstheonly’followingdetails:yourname,addresstelephonenumber- your
paymentthatonbeginswithX - the back.
periodthatyou’repaying theamountyou’repaying
Do not
not:- fold the cheque
payslipor attachcheque fastenitdocumentsto other papers.together
You
Allowcan3includeworkingadaysletterforyourpaymentreachforHMRCaandreceipt.Send
sendyour chequepaymentto:
Direct
BX5 5BD
Youcanincludearequestforareceiptwithyourpayment.
PaybankfrommayoverseasUsechargetheyoufollowingifdetailsyoutousepayanyfromotherancurrency.overseasaccount:If
Accountneeded,numberyou(IBAN)Bankcanidentifierprovidecodeyour(BIC)AccountbanknameGB03withBARC20114783977692BARCGB22HMRCShipleyUseaddressifyouneedtogiveyourbankHMRC’sPlc
1 Churchill Place
London
United Kingdom
E14 5HPPay at your bank or building society
You can make
paypaymentbyatcashyourorownchequebranch,madebypayablechequeto‘HMRevenueandCustomsonly’.Youshouldwriteyour14Make
15surecharacteryou:- Self
Updates to this page
Last updated 31
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Information about the maximum amount you can pay by Direct Debit has been updated.
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10 February 2022 Guidance about approving a payment through your online bank account has been added.
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2 October 2020 Information about a non-refundable fee for corporate debit cards being introduced from 1 November 2020 has been added.
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30 September 2019 Welsh translation had been added.
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8 July 2019 References to National Minimum wage penalties removed.
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7 June 2019 Information about National Minimum Wage penalties or enquiry settlements has been added.
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17 January 2018 Guide updated to show payments can't be made with a personal credit card.
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15 December 2017 Payments can no longer be made at a Post Office.
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11 October 2017 Section ‘Pay online with a debit or credit card’ has been updated with information about payments by personal credit card from 13 January 2018.
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6 September 2017 Information about payments at a Post Office from December 2017 has been added to the guide.
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15 April 2016 Postal address for cheque payments has been updated.
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1 April 2016 Credit card fees have changed.
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2 November 2015 Notification that from 1 January 2016 changes will be introduced to limit the number of credit and debit card payments that can be made to any single tax regime within a given period.
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2 November 2015 The online debit or credit card non-refundable fee has been increased to 1.5%.
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27 April 2015 HMRC have launched a new payment service - you may be directed to WorldPay if you pay online by debit or credit card. The new service uses a different service provider to BillPay.
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29 January 2015 You can pay tax, penalties and enquiry settlements (which are not covered in other HM Revenue and Customs (HMRC) guidance) to HMRC at the Post Office (subject to a maximum of £10,000).
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5 November 2014 First published.