Guidance

Assessing eligibility for concessionary bus travel

Guidance for local authorities in England on how to assess the eligibility of disabled people for concessionary bus travel.

Applies to England

Documents

Details

The English National Concessionary Travel Scheme (ENCTS) provides free off-peak local bus travel to eligible older people and eligible disabled people on bus services in England. Locally, the scheme is administered by travel concession authorities (TCAs).

This guidance is to assist TCAs in assessing the eligibility of disabled applicants for the ENCTS.

It applies only to England. Concessionary travel is a devolved policy area, and legislation and assessment of eligibility regarding concessionary travel in Wales, Scotland and Northern Ireland are matters for the appropriate devolved administration. 

Updates to this page

Published 4 April 2013
Last updated 1 April 2025 + show all updates
  1. Guidance revised to clarify the process around the passporting of eligibility for concessionary travel from other state benefits, such as certain Personal Independence Payment (PIP) awards.

  2. First published.

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