Check for signs of payrolloutsourced companylabour payroll fraud
Find out what checks you should complete and how to report potential fraud if you’re an agency, employer or worker.worker and how to report potential fraud.
- From:
- HM Revenue & Customs
- Published
- 19 December 2022
- Last updated
-
27MarchApril20232025 — See all updates
What
Outsourced labour payroll company fraud is
Payroll(formerly payroll company fraudfraud) is whenthe amovement legitimateof businessworkers transfers their staff and payroll responsibilities from a legitimate business, to another business.
It is part of a fraudulent company,supply chain, which does not declare or pay the correct taxes to HMRC.
Legitimate Thebusinesses legitimateare business is often unaware of any fraud.
It’s part of a wider group of crimes known as organised labour fraud.
You need to be aware of payrolloutsourced companylabour payroll fraud if:if you:
yououtsourceorconsideringpayrollpayrollyou’reare a recruitment or employmentagencyagencyyouanotheranotheryouagencyagency
How payroll company fraud works
CriminalsOutsourced setlabour up payroll companiesfraud andis approachpart legitimateof businesses, offering to take on their staff and payroll responsibilities, usually for a fee.
Thewider businessgroup willof then:
transferorganiseditscrimesemployeesinvolvingtopayrollcompanypaythemthegrosswagesandrelatedVAT
The payroll company will then supply theof workerslabour, backknown toas theorganised business.labour They’ll often make false Real Time Information (RTI) returns to HMRC.fraud.
They
How mayit issueworks false payslips to workers showing that Income Tax and Nationalhow Insurance contributions have been deducted from their wages. However, this is often not paid to HMRC.
Theyspot will then fail to account for the VAT due or make false VAT returns to HMRC.
TheSigns payroll company will eventually cease trading and transfer the workers to another fraudulent payroll company.
Recognising signs of payrolloutsourced companylabour fraud
Some common signs of payroll company fraud include:include:
acompanycompanies requesting thatyouantransferestablished business transfers staff tothemthem- savings on payroll and labour costs that seem too good to be
truetrue nophysicalofficeaddressnoonlinepresenceorwebsite- a payroll company with a similar name to the
businessbusiness - irregular payment arrangements, such as requesting that you make a payment to a third
partyparty - offers to refund administrative costs, a service also known as ‘milestone kickbacks’
- no physical presence at the registered office address
- no online presence or website
If you’re an employer or agency
If youryou businesshave has outsourced itsyour workforce it’syou your responsibility to:should:
- carry
outonchainchain - understand what service you’re being
suppliedsupplied - be clear who pays your workers and how they’re
paidpaid - question your supplier if you have
concernsconcerns
This is not a definitive list. The checks you need to take will depend on what your business doesdoes, and how it operates.operates.
You should keep a detailed record of all the checks you do.do.
KnowCheck your suppliersupplier
You should check a company’s VAT registration with HMRC.
Fraudulent payroll companies may operate alongside several others, all providing connecting services, such as issuing invoices.
You shouldshould:
- check a company’s VAT registration with HMRC
- check who holds the contracts of employment for your
staff.staff - ask for evidence of RTI returns and the payments made to HMRC
Understand the supply you receive
You shouldneed alsoto askunderstand the type of supply you receive. It may be a supply of:
- labour only
- labour with payroll services
- payroll services only
If you know the type of supply you receive, you’ll be able to work out the correct treatment for evidenceVAT purposes.
Fraudsters often lie about the supply of RTIlabour returnsto andmake the paymentsVAT madeseem higher than it should be, maximising illegal income.
We are aware of a model of outsourced labour payroll fraud which involves the ‘assignment’ or ‘transfer’ of workers’ contracts of employment to HMRC.fraudulent entities, without any change in the terms and conditions of those contracts.
TheyOur view is that this does not work. You may offerwish to refundseek yourindependent administrativelegal costs,advice aon servicethe alsoarrangement.
If knownyou’re asinvolved ‘milestonein kickbacks’.an arrangement like this, you may not be able to deduct VAT input tax for the cost and may be asked to repay it to HMRC.
Check if you’re an employment intermediaryintermediary
If you supply workers to a client, you may be an employment intermediary.intermediary.
You should should check if you need to send employment intermediary reports..
SendIf you need to send voluntary reportsreports
You can tellTell HMRC about your payroll outsourcing arrangements.
HMRC canwill then check if the company:
- company submits the correct
returns - returns and pays the right amount of tax and National Insurance
contributions
If you’re a workerworker
You may be a victim of payrolloutsourced companylabour payroll fraud if your employer outsources their workforce.
YouCheck can check your employment rights if:if:
You may get a false payslip showing that Income Tax and National Insurance contributions have been deducted. However, this may be different to what HMRC has been told, and it is often not paid.
You may also be told that you will be paid gross or encouraged to HMRC.set up your own company, sometimes called a personal service company.
This can have long-term consequences on your entitlement to state pension and other benefits.
You can check what information is being reported to HMRC through your your personal tax account..
Criminal companies may also claim to offer benefits that you struggle to access, such as voucher schemes and pension schemes.
You can can report concerns about your workplace pension scheme to to the Pensions Regulator.
How
If toyou’re reportan agency worker or contractor, and work through an umbrella company, you can:
- read more about how and what you’ll be paid
- use our tool to work out pay from an umbrella company
Reporting potential fraud or tax avoidance
ContactYou HMRCcan to report tax fraud online if you have concerns about:
- a supplier
- unpaid Income Tax and National Insurance contributions
- unpaid VAT
How payrollit company fraud can affect your business
If we find that a business knew,either knew or should have known,known about fraud in the supply chainchain, we may:
- deny the businesses in the supply chain the right to recover VAT input tax
- charge a penalty for transactions connected to fraud
You may be held responsible for any unpaid Income Tax or National Insurance Contributions,contributions, including interest.
We may also transfer VAT penalties to individuals, such as a director or manager of the company.
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Update history
2025-04-07 00:15
The ‘If you’re a worker’ section has been updated to add information about working as an agency worker or contractor through an umbrella company.
2023-03-02 15:49
The heading ‘How payroll company fraud can affect your business’ has replaced ‘If you do not report payroll company fraud’. This change is for clarity and accuracy.
2022-12-19 14:31
First published.