Original document : https://www.gov.uk/guidance/contact-the-government-digital-service

Change description : 2025-04-28 17:04:00: Request a thing – Changed ‘Whitehall publisher accounts’ section to ‘Publisher accounts’ and updated guidance on requesting any type of publisher account.Updated ‘Training’ section to include guidance about training for new and existing publishers. [Guidance and regulation]

Showing diff : 2025-02-05 13:25:09.780451291 +00:00..2025-04-28 16:04:58.063689505 +00:00

Summary

Information about how to contact the Government Digital Service (GDS) to request or report something.

Contents

Update history

2025-04-28 17:04
Request a thing – Changed ‘Whitehall publisher accounts’ section to ‘Publisher accounts’ and updated guidance on requesting any type of publisher account.Updated ‘Training’ section to include guidance about training for new and existing publishers.

2025-02-05 13:25
Request a thing – Added details about how to request new specialist finders and changes to existing specialist finders.

2024-10-28 17:16
Request a thing – Updated ‘Whitehall publisher accounts’ and ‘Training’ sections to include guidance about requesting training to access Whitehall Publisher.

2024-07-15 17:02
Request a thing – Updated ‘organisation’ section with what to include when requesting a new organisation page.

2024-01-29 11:56
Request a thing – Updated guidance about Whitehall Publisher accounts and training. GOV.​UK leads and managing editors can request a new Whitehall Publisher account through GOV.​UK Support as the ‘Writing and Publishing on GOV.​UK’ training is currently paused.

2023-11-07 15:44
Request a thing – Updated ‘How your request is prioritised’ to reflect clearer definition of small changes (previously ‘quick fixes’).

2023-11-03 14:59
Request a thing – Added information about when and how to request a content service review.

2023-09-06 08:45
Request a thing – Added a new section for organisation pages as this content was previously missing

2023-01-30 07:47
Feedback – Removing out of date reference to ‘beta’.

2022-09-01 12:34
Request a thing – Added information to the ‘Whitehall publisher accounts’ section on how to submit a request to reset 2-step verification on a user’s account.