Change of https://www.gov.uk/government/publications/faulty-passports-caseworker-guidance
Change description : 2025-05-12 16:37:00: First published. [Guidance and regulation]
Showing diff : ..2025-05-12 15:38:51.348271774 +00:00
Tells HM Passport Office staff how to deal with faulty passports.
This guidance tells HM Passport Office staff what a faulty passport is and how we deal with them.
2026-02-25 09:28
Updated guidance to version 18.
2025-12-17 12:00
Updated guidance to to tell the Customer Service Management Team (CSMT) the new process for uploading documents onto DAP (Digital Application Processing) and to tell examiners to add observation OBTP when issuing a replacement passport.
2025-10-13 13:39
Updated the faulty passports caseworker guidance, a full list of changes can be found in the guide.
2025-05-12 16:37
First published.