Check when you can expect a reply from HMRC
Find out when you can expect to receive a reply from HMRC to a query or request you've made.
- From:
- HM Revenue & Customs
- Published
- 29 September 2021
- Last updated
-
1025MayJune20232025 — See all updates
The information in this tool is updated weekly.
You can use this tool for queries or requests you’ve made about:
- Child Benefit
- Construction Industry Scheme (CIS)
- Corporation Tax
- employers’ PAYE
- Income Tax
- National Insurance
- Self Assessment
- tax credits
- VAT
If you’re an agent, you can also check how long it will take HMRC to:
- register you as an agent to use HMRC online services
- process an application for authority to act on behalf of a client
- amend your agent details
If your query is about anything else, contact HMRC.
Updates to this page
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Update history
2025-06-25 11:34
The page has been updated to include Construction Industry Scheme (CIS) into the list of queries or requests options available, as this is now available within the service.
2023-05-10 14:30
You can now use the tool to check when you’ll receive a reply to queries and requests about employers’ PAYE and National Insurance.
2022-07-29 00:15
Child Benefit has been added to the list about when you can expect to receive a reply from HMRC to a query or request you’ve made.
2022-07-08 09:51
The information about when you can expect a reply from HMRC is updated weekly.
2022-06-30 10:27
Corporation Tax has been added to the list about when you can expect to receive a reply from HMRC to a query or request you’ve made.
2022-06-29 14:00
Updated to add VAT to the list of areas to find out when you can expect to receive a reply from HMRC to a query or request you’ve made.