Travel documents issued by UK government offices: caseworker guidance
Tells HM Passport Office staff how to deal with emergency passports and travel documents.
- From:
- HM Passport Office
- Published
- 9 November 2021
- Last updated
-
312 July20242025 — See all updates
Documents
Travel documents issued by UK government offices
PDF, 352258 KB, 1922 pages
This file may not be suitable for users of assistive technology.
Request an accessible format.
Details
This guidance tells HM Passport Office staff how to deal with emergency passports and travel documents issued by UK officials that we receive as part of a passport application.
Updates to this page
Published 9 November 2021
Last updated 312 July 2024
+ show2025
href="#full-history">+ show all updates
-
Sign up for emails or print this page
Update history
2025-07-02 15:51
Updated information about how to process an emergency travel document when it is returned to HM Passport Office and what to do when a Home Office travel document is lost. Updated correspondence address for UK Visas and Immigration (UKVI).
2024-07-31 15:00
Guidance updated to reflect that ARD (Application Receive Domain) will automatically populate the address for the return of travel documents.
2022-11-24 09:51
Updated guidance.
2022-10-03 09:55
Accessible version added.
Details
This guidance tells HM Passport Office staff how to deal with emergency passports and travel documents issued by UK officials that we receive as part of a passport application.
Updates to this page
Sign up for emails or print this page
Update history
2025-07-02 15:51
Updated information about how to process an emergency travel document when it is returned to HM Passport Office and what to do when a Home Office travel document is lost. Updated correspondence address for UK Visas and Immigration (UKVI).
2024-07-31 15:00
Guidance updated to reflect that ARD (Application Receive Domain) will automatically populate the address for the return of travel documents.
2022-11-24 09:51
Updated guidance.
2022-10-03 09:55
Accessible version added.