Access to Work: factsheet for customers
Factsheet about Access to Work and how it can help overcome barriers to starting or keeping a job if you have a disability or long term health condition.
- From:
- Department for Work and Pensions
- Published
- 1 October 2012
- Last updated
-
1624MayJuly20242025 — See all updates
Applies to England, Scotland and Wales
Documents
Details
This factsheet explains how Access to Work can provide practical and financial support to help you overcome barriers to starting or keeping a job if you have a disability or long term physical or mental health condition. It explains:
- who can get help from Access to Work
- what you’ll get
- how to claim
- how to ask for your award to be looked at again and how to complain
British Sign Language (BSL) videos
Watch the Access to Work: factsheet for customers BSL videos
Find more information on GOV.UK
Read more about Access to Work.
Read our employers’ guide to Access to Work.
Updates to this page
Published 1 October 2012
Last updated 1624 MayJuly 2024
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Update history
2025-07-24 09:14
Clarified: [1] that Access to Work will not pay for reasonable adjustments that your employer must legally make; [2] what information about your business you need to provide if you’re self-employed.
2024-05-16 11:54
Added new Access to Work grant cap of £69,260 effective from 8 April 2024.
2023-06-13 14:15
Removed the ‘Access to Work during the coronavirus (COVID-19) outbreak’ section. Updated ‘How can it help me?’ section to include flexible working arrangements.
2023-04-10 00:15
Updated with the latest benefit rates, effective from 10 April 2023
2022-05-09 11:30
Added the maximum annual award limit for 1 April 2022 to 31 March 2023 – this is £65,180.
2022-01-31 00:15
Updated the Access to Work during the coronavirus (COVID-19) outbreak section.
2021-11-03 15:17
Updated information on how to claim, including accessible formats and communication methods.
2021-04-01 00:00
Updated with the latest rates effective from 1 April 2021.
Details
This factsheet explains how Access to Work can provide practical and financial support to help you overcome barriers to starting or keeping a job if you have a disability or long term physical or mental health condition. It explains:
- who can get help from Access to Work
- what you’ll get
- how to claim
- how to ask for your award to be looked at again and how to complain
British Sign Language (BSL) videos
Watch the Access to Work: factsheet for customers BSL videos
Find more information on GOV.UK
Read more about Access to Work.
Read our employers’ guide to Access to Work.
Updates to this page
Sign up for emails or print this page
Update history
2025-07-24 09:14
Clarified: [1] that Access to Work will not pay for reasonable adjustments that your employer must legally make; [2] what information about your business you need to provide if you’re self-employed.
2024-05-16 11:54
Added new Access to Work grant cap of £69,260 effective from 8 April 2024.
2023-06-13 14:15
Removed the ‘Access to Work during the coronavirus (COVID-19) outbreak’ section. Updated ‘How can it help me?’ section to include flexible working arrangements.
2023-04-10 00:15
Updated with the latest benefit rates, effective from 10 April 2023
2022-05-09 11:30
Added the maximum annual award limit for 1 April 2022 to 31 March 2023 – this is £65,180.
2022-01-31 00:15
Updated the Access to Work during the coronavirus (COVID-19) outbreak section.
2021-11-03 15:17
Updated information on how to claim, including accessible formats and communication methods.
2021-04-01 00:00
Updated with the latest rates effective from 1 April 2021.