Guidance

Decision makers’ guide: Vols 13 and 14: State Pension Credit: staff guide

Guidance for DWP decision makers on decision making and appeals.

Documents

DMG Vol 13 Ch 77: Conditions of entitlement, membership of the household and normal amount payable

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DMG Vol 13 Ch 78: State Pension Credit: additional amounts and special groups

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DMG Vol 13 Ch 79: Payment questions

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DMG Vol 13 Ch 80: Transitional provisions

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DMG Vol 13 Ch 81: This chapter is spare

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DMG Vol 13 Ch 82: This chapter is spare

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DMG Vol 13: Summary of changes from December 2020

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DMG Vol 13: Amendment 46, June 2020

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DMG Vol 13: Amendment 45, February 2020

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DMG Vol 13: Amendment 44, October 2019

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DMG Vol 13: Amendment 43, June 2019

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DMG Vol 13: Amendment 42, February 2019

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DMG Vol 13: Amendment 41, October 2018

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DMG Vol 13: Amendment 40, June 2018

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If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email accessible.formats@dwp.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

DMG Vol 13: Amendment 39, June 2017

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DMG Vol 13: Amendment 38, October 2016

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DMG Vol 13: Amendment 37, June 2016

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DMG Vol 13: Amendment 36, February 2016

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DMG Vol 14 Ch 83: Assessed income periods

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DMG Vol 14 Ch 84: Deemed weekly income from capital

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DMG Vol 14 Ch 85: Income other than earnings

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DMG Vol 14 Ch 86: Earnings

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DMG Vol 14: Summary of changes from December 2021

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DMG Vol 14: Amendment 51, June 2020

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DMG Vol 14: Amendment 50, February 2020

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DMG Vol 14: Amendment 49, June 2019

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DMG Vol 14: Amendment 48, February 2019

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If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email accessible.formats@dwp.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

DMG Vol 14: Amendment 47, October 2018

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If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email accessible.formats@dwp.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

DMG Vol 14: Amendment 46, June 2018

Request an accessible format.
If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email accessible.formats@dwp.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

DMG Vol 14: Amendment 45, February 2018

Request an accessible format.
If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email accessible.formats@dwp.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

DMG Vol 14: Amendment 44, October 2017

Request an accessible format.
If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email accessible.formats@dwp.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

DMG Vol 14: Amendment 43, June 2017

Request an accessible format.
If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email accessible.formats@dwp.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

DMG Vol 14: Amendment 42, February 2017

Request an accessible format.
If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email accessible.formats@dwp.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

DMG Vol 14: Amendment 41, October 2016

Request an accessible format.
If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email accessible.formats@dwp.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

DMG Vol 14: Amendment 40, June 2016

Request an accessible format.
If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email accessible.formats@dwp.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

DMG Vol 14: Amendment 39, February 2016

Request an accessible format.
If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email accessible.formats@dwp.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Details

This guidance is for DWP staff who make decisions about benefits and pensions. It helps them make decisions that are accurate and consistent.

The introduction of Universal Credit and Personal Independence Payment affects the guidance DWP staff use.

DWP decision makers now use Advice for decision making (instead of the DMG) for decisions that involve:

Why we publish this guide

We publish this guide to help people understand how we make decisions.

Information for claimants

Information for claimants about eligibility and how to claim:

Updates to this page

Published 1 June 2013
Last updated 47 JuneAugust 2025 + show all updates
  1. Added updated versions of Volume 14, Chapter 85: Income other than earnings and Volume 14 Summary of changes

  2. Updated DMG Vol 13 Ch 77: Conditions of entitlement, membership of the household and normal amount payable and also DMG Vol 13: Summary of changes from December 2020.

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