HMPPS Mental Health Casework Section contact list
Names, email address and telephone numbers for the HM Prison and Probation Service Mental Health Casework Section.
- From:
- HM Prison and Probation Service
- Published
- 18 July 2017
- Last updated
-
112NovemberSeptember20242025 — See all updates
Applies to England and Wales
Mental Health Casework Section
9th Floor, 1 Ruskin Square,
Dingwall Road,
Croydon,
CR0 2WF
Heads of Mental Health Casework Section: Helen Souter and Kathryn Nichol
Emergency out of hours
Call 0300 303 2079 if there is an emergency outside office hours (9:00am-5pm,(9:00am to 5pm, Monday-Friday)
Contacting us
As of 3rd December 2018 all work will be allocated across the section, as it arrives. Patients will no longer be assigned a named case manager according to the patient’s surname. Any casework related e-mails (including to a named member of staff) should be sent to: mhcsmailbox@justice.gov.uk
For all general casework queries please contact 02078205900.
To urgently request recall please contact: 020 8253 4725
These numbers will be covered at all times between 9am and 5pm, Monday to Friday.
If you do experience difficulties with making contact by telephone you may call the Ministry of Justice switchboard: 020 3334 3555
Reason for contact | Email address |
---|---|
Conditional Discharge Reports | mhcsmailbox@justice.gov.uk |
Tribunal Reports | MHCS.TribunalCorrespondence@justice.gov.uk |
Prison Transfers | prison.transfers@justice.gov.uk |
Subject Access Requests, Training, Open sessions, bulk transfers, Freedom of Information requests | mhcscpst@justice.gov.uk |
General enquiries | public_enquiry.mhu@justice.gov.uk |
Hospital orders | MHCSCorrespondence@justice.gov.uk |
Escalating concerns or queries
Seeking urgent attention for a prison transfer:
- Kingsley Akpobasah (kingsley.akpobasah@justice.gov.uk)
- Gopalan Srinivasan (Gopalan.Srinivasan@justice.gov.uk)
- Sam Darnell Sam.Darnell@justice.gov.uk
Any enquiries on under 19 year olds:
- Kingsley Akpobasah (kingsley.akpobasah@justice.gov.uk)
- Gopalan Srinivasan (Gopalan.Srinivasan@justice.gov.uk)
- Sam Darnell Sam.Darnell@justice.gov.uk.
If you need to contact a manager (for example if contact via the general email addresses has not been successful, you wish to make a complaint, or you have a complex situation that needs to be escalated):
Team managers
MikeTurner(michael.turner7@justice.gov.uk)- Lyndel Grover (lyndel.grover@justice.gov.uk)
- Geraldine Marsh and Mike Turner (
geraldine.marsh@justice.gov.ukjobshare.turner-marsh@justice.gov.uk)
Deputy Heads of Casework
- Christina Clark (christina.clark1@justice.gov.uk)
BrendaCampos(Brenda.Campos@justice.gov.uk)- Richard Modelly (richard.modelly01@justice.gov.uk)
ChristopherLaraBinnsTemplechristopher.binns2@justice.gov.uk(Lara.Temple@justice.gov.uk
Head of Extremism
MillyWalpoleMilly.Walpole@justice.gov.uk
Heads of Casework
- James Peck (james.peck@justice.gov.uk)
- Shan Maraj Shan.Maraj1@justice.gov.uk
- Angie Munley (angela.munley@justice.gov.uk)
Updates to this page
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Update history
2025-09-02 17:21
Updated contact details for team managers and deputy heads of casework.
2024-11-11 13:58
Recall request phone number updated.