Change description : 2025-09-15 09:30:00: Added a ‘Troubleshooting’ section to support schools who may experience technical issues. [Guidance and regulation]
From the start of the 2025 autumn term, schools will need a minimum of 2 devices to administer the RBA:
One device will be used by the practitioner to administer the assessment.
The pupil will use a separate touchscreen device to respond to questions.
Screen size
The minimum screen size for both devices is 9.7 inches (measured diagonally).
Touchscreen
The pupil device must be a touchscreen to enable pupils to respond to the assessment questions.
Operating systems and browsers
You should ensure that your device’s operating system (OS) and browser have the latest updates installed before administering the assessment. This is important to ensure the RBA runs smoothly and securely.
You can run the RBA on the following operating systems and browsers:
Operating system
Browser
Windows
Edge, Google Chrome, Mozilla Firefox
macOS
Safari, Google Chrome, Mozilla Firefox
iOS
Safari for iOS, Google Chrome
Android
Google Chrome, Samsung Internet
ChromeOS (Chromebooks)
Google Chrome
Security
The devices you use to administer the assessment should be owned and managed by the school.
Schools should take appropriate measures to ensure their devices are safe and secure, such as applying filtering and antivirus software.
The RBA administration guidance provides information to help practitioners prepare for and administer the RBA.
We recommend IT staff and practitioners complete the following checks before administering an assessment:
Check your devices are ready to use
For both devices, you should ensure that:
they are switched on, fully charged and in good working order
the auto lock, hibernate and sleep mode features are disabled
any unnecessary tabs on the browser are closed
any other applications are closed
the browser is not in privacy or Incognito mode
cookies are enabled
the browser has local storage access enabled
pop-up blocker software is disabled
Check your devices connect to the assessment services
Practitioners should use the ‘Check your devices can pair and connect to the service’ section of the ‘Assessment service: start an assessment’ to check their devices can administer the RBA.
If you experience connection issues during an assessment, you should follow these steps, which may help to resolve your issue:
Restart your browser: Close and re-open it in a new window, then re-enter the assessment. This should allow you to continue with the pupil’s assessment.
Clear your cache and cookies: Sign out of DfE Sign-in, close all browser windows, and clear your cache and cookies on both devices. Then try to resume the assessment.
Check your internet stability: Ensure your school’s internet connection is stable. You can use a broadband speed test to verify this – if you have not used one before, you should be able to find a free and reputable one using your preferred search engine.
Try an alternative setup: Try to administer the assessment using different devices or in a different location.
Further support
If you have a technical issue, share this guidance with your school’s IT support team.
If they are unable to fix the issue, including trying the suggested troubleshooting steps, you can contact us or call the national curriculum assessments helpline on 0300 303 3013, selecting the option for RBA.
You will need to provide the following information so we can give you the best support:
type of device
operating system
browser
as much detail as possible – we recommend taking a screenshot
We may also ask you for additional information, depending on the nature of the issue, such as:
Updated guidance for the reception baseline assessment in the academic year 2025 to 2026: added section with 'Recommended actions before administration' and updated contact details in 'Further support'
3 February 2025
Removed duplicate content relating to the administration of the assessment, which is covered in the 'RBA administration guidance'.