They may have been underpaid if they were getting some basic State Pension but got less than the amount of the over 80 pension (also called a Category D State Pension).
If the person who died reached State Pension age on or after 6 April 2016
Where we knew their details, we wrote to the next of kin or executor of those who may have been affected. We did this between 11 January 2021 and 31 December 2024.
You can contact us about someone you think may have been underpaid State Pension if both of the following apply:
you are their next of kin or executor
we have not contacted you
You will need to provide the following information about the person who has died:
their full name
their date of birth
their date of death
their last known address, including their postcode
the full name of their husband, wife or civil partner, if they were married or in a civil partnership
It will help us to deal with your enquiry quicker if you can also provide their National Insurance number
If you have already contacted us, you do not need to contact us again.
If the person who died lived in Great Britain
Telephone: 0800 731 0469 Textphone:08007310464 Relay UK (if you cannot hear or speak on the phone): 18001 then 0800 731 0469
Welsh language: 0800 731 0453
Monday to Friday, 8am to 6pm (except public holidays) Find out about call charges
The 'Request information about underpaid State Pension for someone who has died' service has closed. The link to the service has been removed, and information about how to contact DWP about someone who may have been underpaid State Pension has been added.
28 September 2022
Changes made to the guidance to provide further clarity on the situations when people should contact the Department for Work and Pensions if they believe that that a person who has died may have been underpaid State Pension.