How

Watch this video to find out how to register for a business rates valuation account.

Business Rates Valuation Account registration

You can also read the guidance on this page.

Set up an account

RegisterUse usingour online service to set up your existingbusiness rates valuation account. You will need a Government Gateway ID.ID to sign in or register.

IfDo younot doshare notyour Government Gateway login details with anyone, because this will give them access to your other HMRC services.

If you have a Government Gateway ID,ID

Enter you’llyour createexisting oneGovernment whenGateway youID register.and password in the sign-in page.

When

If you have forgotten your ID or password, there are options at the bottom of the sign-in page to createhelp ayou.

If newyou do not have a Government Gateway ID

CreateSelect the ‘Create sign in details’ link on the sign-in page. This will take you to the registration service to create a new Government Gateway IDID.

After if you wanthave anyonesigned elsein

To tofinish usesetting up your businessaccount, ratesyou valuationwill account.need to enter your:

Adding

• date anotherof person

YouYour canfirst addand anotherlast personnames toshould yourexactly accountmatch duringyour registrationpassport or underother official documents. Your passport needs to be current, as expired ones will not be recognised by the system.

This information is used to match you with existing HMRC records. Other than your accountcontact details, the VOA does not retain any other personal information you use when registering. You do not need to submit any business details inwhen theyou serviceregister. You will be asked for them when you’reyou signedadd in.a property to your account.

Types of accounts

You’llYou can set up two kinds of accounts:

• individual account – for sole traders and self-employed people
• organisation account – for accounts that need to be anmanaged administratorby formore than one person

If you want to add co-workers, family or friends to manage your organisation’sbusiness Governmentrates, Gatewayask them to create individual accounts. You must be an account administrator to add anothernew person.accounts You’reto the organisation account. You will be an administrator if you created the Government Gateway account or if youan haveexisting beenadministrator added you as one.

If you are appointing an administratoragent, ask for their agent code to theadd account.them. Do not let an agent create an account for you.

AppointingIf anyou agenthave trouble registering

WhenIf you have registeredtrouble registering for anthe accountservice, you should contact the VOA:

The VOA can appointgive you extra support if you have a health condition or personal circumstance that makes using our online service difficult.

If you still cannot set up an agentaccount toafter actcontacting onthe VOA for yoursupport, behalfyou can appoint a trusted helper. to do it for you.