Report a concern

How to report

The quickest way to let us know about your concern is to complete the online form. Fill it in with as much information as you have.

Include in your report:

• the donor or client’s details (including full name, address and date of birth)
• the date you first noticed the concern
• any evidence you have to support the concern – for example, financial records
• what you know about the person’s mental capacity, including a copy of any mental capacity report or names of who might have reports
• your contact details

The Office of the Public Guardian (OPG) will then check if it has the legal authority to investigate.

If you do not have all of this information, you can still report a concern.

Other ways to report a concern to OPG

You can use the PDF form below to create your report. Alternatively, you can email, phone or write to us.

Email the Office of the Public Guardian Safeguarding Unit
opg.safeguardingunit@publicguardian.gov.uk

• Telephone: 0300 456 0300
• Calling from outside the UK: +44 (0)203 518 9639
• Relay UK (if you cannot hear or speak on the phone): 18001 0300 123 1300

Monday, Tuesday, Thursday and Friday, 9am to 5pm
Wednesday, 10am to 5pm

Find out about call charges

Office of the Public Guardian
PO Box 16185
Birmingham
B2 2WH

Other ways to report a concern

You can also contact:

• Jobcentre Plus for concerns about benefits
• your local adult social services for concerns about care or safeguarding
• the Care Quality Commission or the Care Inspectorate Wales if you’re concerned about someone who’s living in a care home