Guidance

Report the death of a registered Rural Payment service customer

What to do if a customer registered with the Rural Payments service dies.

Applies to England

Use this online service to report a death to the Rural Payments Agency (RPA). We’ll ask you to provide:

  • the details of the person who has died including their name, address, date of birth and when they died (if you know them)
  • reference numbers such as a single business identifier (SBI) number, vendor number or county parish holding (CPH) number (if you know them)
  • the contact details for the person who can answer questions about the management and future of the business - this can be you or someone else

Step 1 - Report the death of a registered Rural Payments service customer

Start now

Step 2 - Send the death certificate for the person who has died

Send the death certificate, interim death certificate or a certified copy, along with a letter stating any reference numbers for the person who has died, for example the SBI or CPH number, to: 

Rural Payments Agency   
PO Box 352  
Worksop   
S80 9FG  

The team will return the death certificate to you by the same method that you use to send it. For example, if you send it by recorded delivery, they will return it by recorded delivery.  

Get help 

To get help, or if you prefer to speak to someone to report the death, call the RPA on:

03000 200 301
Monday to Friday from 8:30am to 5pm, except bank holidays

What happens next   

If we need more information once you have submitted the form, we will contact the person whose details you provided.

Data protection  

For information on how we handle personal data see the RPA Information Charter .

Updates to this page

Published 10 February 2020
Last updated 14 November 2025 + show all updates
  1. Added the link to the 'Report the death of a registered Rural Payments Agency customer' online form. Updated the content on the page to reflect this new way of informing the RPA of a death.

  2. First published.

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