Where we refer to a ‘Freeport’ on this page, this also applies to ‘Green Freeports in Scotland’ unless otherwise stated.
Overview
This guidance explains who can operate in excise goods in a Freeport customs site (also known as a ‘free zone’) and what you must do. You should read it if you:
want to import, export, produce, handle, store, process, package, transport or deal in excise goods in a Freeport customs site
want to be authorised as a Freeport excise business (also known as a ‘free zone excise business’) and approved to operate a Freeport excise warehouse (also known as a ‘free zone excise warehouse’)
A ‘free zone’ means an area in the UK designated as a special area for customs purposes under section 100A of the Customs and Excise Management Act 1979.
HMRC can choose whether to:
allow an existing authorisation or approval to continue
approve and register new Freeport excise businesses and premises
approve new and additional premises
You may get a penalty if you do not apply for authorisation or approval at the correct time.
HMRC will always:
review the compliance of existing authorised Freeport excise businesses
check all new applications
Who can be authorised as a Freeport excise business to operate a Freeport excise warehouse
An authorised Freeport excise business is approved to operate a Freeport excise warehouse to either:
declare goods to a Freeport procedure (also known as a ‘free zone procedure’)
carry out a Freeport activity (also known as a ‘free zone activity’)
An authorised Freeport excise business means a business which is authorised as a ‘free zone’ business who is also approved to operate a free zone excise warehouse in accordance with regulation 85C of the Excise Goods (Holding, Movement and Duty Point) Regulations 2010. A free zone procedure means a storage procedure described in paragraph 2(1)(b) of Schedule 2 to the Taxation (Cross-border Trade) Act 2018.
A Freeport excise warehouse is a place of security for the deposit, keeping and securing of excise goods in a Freeport procedure.
A Freeport activity is an activity that falls within the description in regulation 3(2)(c) of the Customs (Special Procedures and Outward Processing) (EU Exit) Regulations 2018.
Applying to be authorised as a Freeport excise business to operate a Freeport excise warehouse
one of the partners if the business is a partnership
a director or the company secretary or an authorised signatory if the business corporate body
As part of your application you must include:
copies of drawings or plans showing details of the proposed warehouse area seeking approval
a copy (or a summary) of your premises’ health and safety risk assessment
any other information that we may request (for example, business plans)
Your application will be considered and we will carry out background checks. If these checks are not enough for us to decide, we might ask for more information. Your application will be on hold until this information is received.
You may receive a pre-approval visit for us to get information to help in processing the application.
During any visits to your premises, we will examine all the business’s activities and may ask about your:
suppliers
customers
business plans
accounting systems
premises
financial viability
other relevant matters
An important part of the application process is the fit and proper test.
For HMRC to consider approving your Freeport excise warehouse you must:
show a genuine need for Freeport excise warehouse storage facilities in the area
provide a guarantee (if we decide one is needed)
make sure that the premises are secure
make sure that the premises allow HMRC safe access to all approved areas and duty-suspended stock
make sure that your systems allow us to carry out an audit and any other checks
meet all the conditions set out in this guidance
meet any other conditions which we may impose on your approval
When we authorise you, you’ll get a letter that sets out the authorisation conditions and what you need to do next.
Your obligations as a Freeport excise business to operate a Freeport excise warehouse
Before you accept goods into your warehouse you must make sure that if you are dealing with alcoholic products you need to carry out due diligence on your supply chains to ensure goods are legitimately sourced.
Carrying out due diligence
Due diligence is the care a company applies when:
starting business relations or contracts with other companies
responding to trading risks identified
Without due diligence, there are risks across supply chains of becoming implicated in illicit trading.
Doing so will help to:
prevent illicit trading in alcohol supply chains
reduce the risk to businesses of financial liabilities on goods with which duty has not been paid
As part of the procedure for authorising you as a Freeport excise business, you must prove that you can keep commercial records.
Your records must show details of all excise goods received, stored, processed and removed from your premises.
Electronic records
If you keep digital records (for example, online), you should tell us about the software you plan to use when you apply to be a Freeport excise business.
HMRC does not endorse any specific software package. Software packages which are used in one warehouse may not be appropriate for use in another.
Access we require
When considering granting approval to use your specified software package we need:
right of access to your computer systems and the data and documentation, including financial and management systems
the facility to download data for any checks and audit work that we may carry out off-site
you to provide any necessary assistance to our officers whilst carrying out audits of your systems
you to have adequate back up in place, with fallback and disaster recovery systems
advance notice from you of any proposed changes to the software package — you cannot introduce any changes that may affect the system’s ability to account for the excise goods without our approval
You must make sure that safeguards exist to protect your system from unintentional corruption. If necessary, we’ll ask you to:
provide a terminal for official use, which is capable only of printing, reading files and displaying information on the computer
allocate a unique password to our officers which will allow us to access the files on a ‘read only’ basis
maintain a record of changes to programmes
prevent unauthorised access to data
Marking and controlling your stock
Whilst operating a Freeport excise warehouse you must mark all excise goods, so that you can easily identify them in your stock accounts. They must always have clear and tamper-proof markings, from arrival to removal.
You should keep all excise goods in identified locations so that you can trace them to the stock account. You must note the appropriate stock account whenever you move excise goods to a new location in the Freeport excise warehouse.
You may use any system to meet these requirements (for example, barcoding), providing that you can establish an audit trail.
A stock account must show:
a commercial description of the product and quantity of product received (for alcoholic product, this should be in litres of pure alcohol)
the alcoholic strength of the product
the quantity received in cases, casks or polydrums
a unique identifying reference number
the date received
the owner of the goods
You must also make sure that:
your stock records accurately record any change of ownership
full details of owners are available to us
Storing excise goods with different duty status on a single approved site
Under certain conditions, we will allow you to store excise goods with different duty status on a single approved site. This is known as ‘co-storage’.
You may store goods:
that are liable to excise duty which are suspended under the Freeport special procedure
on which excise duty and any other duties have been paid (in other words UK duty-paid goods)
You must satisfy HMRC that your accounting system is capable of:
identifying and recording the location and duty status of all the excise goods
running the various accounting routines for all classes of excise goods
showing clearly when duty becomes due
Your system must be robust enough to make sure the correct duty status is shown at all times. For example, duty suspended goods must not be shown as duty paid without prior payment of duty.
Permitted operations in a Freeport warehouse
You may carry out operations on your goods as long as HMRC has:
approved you to receive and store excise goods in bulk
not specifically restricted your authorisation by imposing any conditions or restrictions.
You must list all operations you wish to carry out on your application.
HMRC can impose conditions or restrictions on operations you perform to reduce the risk of duty not paid.
Records you must keep for operations performed
When carrying out any operation in a Freeport excise warehouse on duty-suspended goods, you must keep accurate records.
You must:
take and record your accounts immediately before and after each operation
keep an accurate record of any cleaning agent used
tell HMRC about any gains and losses from any operation
You may mix goods of different descriptions in one case if you make sure that your accounting system lets you account for the goods concerned. You must use the correct tax type and duty rate for each of the products in the mixed case whenever you pay duty.
Contact HMRC if you have any doubts about the capabilities of your proposed system.
For all operations you must:
record details of any mechanical breakdowns where losses have occurred
make sure that you take account of and keep secure all remnants from any operation
keep a separate record of losses (by type) to establish loss patterns
investigate and record the reasons for any losses or gains outside your established loss patterns
make sure that all empty packages not intended for immediate reuse are removed from warehouse or placed in packaging materials compartments without delay
denature or destroy used pads following filtration or other operations
bring into warehouse only empty packages and quantities of packing materials required for immediate use — you must remove or obliterate any previous identifying marks
Gains and losses during operations
We accept that there will be gains or losses from any operation carried out in a warehouse, and we do not set tolerances or ‘allowable losses’.
It is the authorised Freeport excise business’s responsibility to:
maintain controls on all operations
accurately record any gains or losses
Any gain resulting from the operation must be immediately added into the appropriate stock account. Any loss should be recorded and investigated.
You must show that any loss is within your business’s established parameters (considering the type of operation, product, machinery, temperature, and so on). If you fail to do this, or your explanation is not accepted by HMRC, we may ask you to account for the excise duty.
Statements on labels
We may not let you use labels, wrappers, cases or printed matter contained in cases with incorrect or misleading statements or words. For example:
claiming an exclusively British origin for spirits which are shown by the records to be imported spirits, or vice versa
claiming an exclusively British or an exclusively foreign origin for spirits which are shown by the records to be a mixture of British and imported spirits
implying, directly or indirectly, that the trader concerned is a licensed distiller when they do not hold a distiller’s licence
indicating that the spirits are ‘Scotch whisky’ or ‘Irish whiskey’ when the legal requirements relating to these descriptions are not fulfilled
If you print labels in a foreign language, you must provide an English translation on request.
We may need you to provide written clearance from a Trading Standards Officer for the use of any label. The Food Labelling Regulations contain other requirements for labels on alcoholic product. Get more information from either:
your local Trading Standards Office
the Food Standards Agency
Production of excise goods in a Freeport
You can produce excise goods under the Freeport procedure, if you get the correct authorisations.
When you apply to use the Freeport customs special procedure you must show that you plan to produce excise goods in the Freeport.
If you plan to destroy excise goods within a Freeport excise warehouse, you can only do it if HMRC has authorised you. We retain the right to impose any conditions necessary.
Goods will be treated as having been released for consumption in the UK where either:
excise goods are destroyed without permission
deficiencies in stock are identified
You must declare these goods to free circulation and account for all duties.
Cancelling your registration
If you want to cancel your registration you must email: freeportbusinessapplications@hmrc.gov.uk. You should email at least 30 days before the date on which you need HMRC to cancel your registration.
If we agree to cancel your registration, we will inform you in writing.
On the date of cancellation, you must destroy your certificate of registration.
HMRC may cancel your registration at any time and if we do so we will inform you in writing, giving our reasons for the cancellation. We will offer you a review of our decision or you can appeal direct to the independent tribunal.
When your registration is cancelled, you must immediately destroy your certificate of registration. You cease to be a Freeport excise business the instant we cancel your registration.
Change of ownership of goods in a Freeport excise warehouse
The owner of goods must tell the Freeport excise warehouse before any duty suspended goods are sold whilst held in their premises.
Protocol to Eliminate Illicit Trade in Tobacco products
You must comply with Article 12 of the Protocol to Eliminate Illicit Trade in Tobacco when removing tobacco products from the Freeport procedure and make sure they are not intermingled with non-tobacco products upon their release.
For Freeports and international transit Article 12 states that:
Each Party shall, within three years of the entry into force of this Protocol for that Party, implement effective controls on all manufacturing of, and transactions in, tobacco and tobacco products, in free zone by use of all relevant measures as provided in this Protocol.
In addition, the intermingling of tobacco products with non-tobacco products in a single container or any other such similar transportation unit at the time of removal from free zone shall be prohibited.
Each Party shall, in accordance with national law, adopt and apply control and verification measures to the international transit or transhipment, within its territory, of tobacco products and manufacturing equipment in conformity with the provisions of this Protocol to prevent illicit trade in such products.
After you’ve been authorised
We may visit you and your approved premises to carry out checks on:
production
operations
warehousing
Our controls consist of both audit based and physical checks. While our officers are on your premises you must make sure of their safety in line with the relevant Health and Safety Acts. If you do not provide safe access to your premises and goods held, we may restrict or withdraw your authorisation.
We will normally arrange appointments to visit your premises, but we may also make unannounced visits, particularly when undertaking physical checks. You must give HMRC officers access to any area of your premises during business operating hours or at any time when activity is taking place at the authorised Freeport excise business.
All HMRC officers carry identification which they will produce upon arrival or on request.
Once you are authorised to operate as an authorised Freeport excise business, you have certain obligations under the law. Failure to fulfil these obligations or observe any condition of your authorisation and approval could result in one or all of:
restriction of your authorisation and approval
withdrawal of authorisation and approval of some or all the sites for which you are an authorised Freeport excise business
non-renewal of your authorisation or approval for some or all the sites for which you are an authorised Freeport excise business
the imposition of a financial penalty
goods may be liable to forfeiture and you may also be liable to pay any duty due
Authorised Freeport excise businesses involved in alcohol must make sure that they carry out appropriate due diligence checks on their suppliers, customers and supply chains. Read more about due diligence in Excise Notice 196.
Review and appeals procedure
Decisions which you can ask to be reviewed and may appeal are decisions to:
refuse approval or to revoke an approval
apply a penalty and the amount of any penalty
apply any additional conditions or restrictions
If you do not agree with any of these decisions, you can:
tell the person who issued the decision if you have further information or you think HMRC has missed something
ask for it to be reviewed by an HMRC officer not previously involved in the matter
appeal to an independent tribunal
Time limits for requesting a review or an appeal
If you want HMRC to review a decision, you must write to the person who issued the decision letter within 30 days from the date of that letter.
Your written request should set out clearly:
the full details of your case
the reasons why you disagree with the decision
any supporting documentation
You should also state what result you expect from the HMRC review. HMRC will complete a review within 45 days unless they agree another deadline with you.
Appealing after HMRC has completed their review
Send details of your appeal to the tribunal within 30 days of the date of the HMRC review decision letter.
The page has been updated to address recent changes to The Warehousekeepers and Owners of Warehoused Goods Regulations (WOWGR) 1999 and freeports legislation.
1 February 2025
Information about alcoholic products producer approval (APPA) has been added.