Change of https://www.gov.uk/government/publications/additional-passports

Change description : 2025-11-18 15:14:00: Updated to remove reference to AMS (Application Management Service), correct links throughout and make minor terminology changes. [Guidance and regulation]

Showing diff : 2025-05-09 15:29:25.972609917 +00:00..2025-11-18 15:14:56.827087464 +00:00

Guidance

Additional passports: caseworker guidance

Tells HM Passport Office staff about passport applications from customers in the UK and overseas who ask for additional (more than 1) passports.

From:
HM Passport Office
Published
18 March 2020
Last updated
918 MayNovember 2025 — See all updates

Documents

Additional passports (accessible)

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Additional passports

PDF, 281374 KB, 33 pages

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Details

This guidance tells HM Passport Office staff how to process passport applications from customers in the UK or overseas who need additional (or second) passports because they:

  • need to get visas to travel on business
  • travel to incompatible countries (countries with political differences which may prevent travel between them)
  • are frequent travellers

Updates to this page

Published 18 March 2020
Last updated 918 MayNovember 2025 + show all updates

  2. Guidance updated to tell Digital Application Processing (DAP) national queue examiners they must not contact the customer to request a colour copy of every page of the passport, if the application was submitted at the counters using a priority service. Removed guidance relating to the Application Management System (AMS).

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Update history

2025-11-18 15:14
Updated to remove reference to AMS (Application Management Service), correct links throughout and make minor terminology changes.

2025-05-09 16:29
Guidance updated to tell Digital Application Processing (DAP) national queue examiners they must not contact the customer to request a colour copy of every page of the passport, if the application was submitted at the counters using a priority service. Removed guidance relating to the Application Management System (AMS).

2024-08-13 09:12
This guidance has been updated to tell DAP (Digital Application Processing) examiners how to process applications for additional passports and ‘overlap’ customers, remove the RTL (return to legacy) instruction if a DAP examiner needs to amend the passport validity, and tell examiners how to deal with an overlap of an additional passport.

2023-08-29 15:20
This guidance has been updated to tell examiners how to deal with applications for additional passports for HM government staff.

2022-11-03 12:32
Updated to the latest version of the guidance.

2022-09-07 12:02
Accessible version added.