Putting fans first: call for evidence on pricing practices in the live events sector
Read the full outcome
Detail of outcome
This call for evidence sought views about pricing practices in the live events sector.
In total, the call for evidence received 105 responses from a wide range of interested parties. The responses revealed considerable frustration amongst fans about their experience of buying tickets for live events.
The government response summarises the issues raised by respondents and sets out the government’s position.
The government also ran a consultation on the resale of live events tickets. Read the government response to the ‘Putting fans first: consultation on the resale of live events tickets’.
Original call for evidence
Call for evidence description
This call for evidence aims to seek views about pricing practices in the live events sector and whether the current legal framework provides sufficient protection for consumers.
We encourage all interested stakeholders to respond including:
- fans
- ticketing platforms
- the wider live events sector
This call for evidence has been prepared by the Department for Business and Trade (DBT) and the Department for Culture Media and Sport (DCMS).
Putting fans first: consultation
We are simultaneously running a consultation on strengthening consumer protections in relation to ticket resales.
We encourage respondents to review both the consultation and the call for evidence in tandem and respond to both.
Documents
Updates to this page
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Government response to call for evidence added to page.
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First published.