Putting fans first: consultation on the resale of live events tickets
Read the full outcome
Detail of outcome
This consultation focused on ongoing issues on the ticket resale market and sought views on potential proposals to improve fairness for fans.
The consultation received over 400 responses from fans, individuals working in the live events sector, live events businesses, ticketing platforms, trade associations, enforcement authorities, academics, parliamentarians and other representative organisations.
Respondents were broadly supportive of new laws being introduced to clamp down on ticket touting, including a price cap that prevents someone from being able to resell a live events ticket for a profit.
The government response sets out the measures that the government intends to take forward, which have been informed by responses to the consultation.
The government also ran a call for evidence on pricing practices in the live events sector. Read the government response to the ‘Putting fans first call for evidence on pricing practices in the live events sector’.
Original consultation
Consultation description
This consultation aims to improve our understanding about ongoing problems in the ticket resale market and to seek views on potential proposals aimed at improving fairness for fans.
We encourage all interested stakeholders to respond including:
- fans
- ticketing platforms
- the wider live events sector
This consultation has been prepared by the Department for Business and Trade (DBT) and the Department for Culture Media and Sport (DCMS).
Pricing practices: call for evidence
We are simultaneously running a call for evidence on pricing practices in the live events sector.
We encourage respondents to review both the consultation and the call for evidence in tandem and respond to both.
Documents
Updates to this page
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Government response to consultation added to page.
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First published.