These updates reflect: • The new PINS postal address • Changes to the Planning Aid website link

Guide updated to include a reference to the new AI guide.

• Take account of the changes to enforcement brought in by the LURA • Replace the customer email address with the customer form • Replace ‘DLUHC’ with ‘MHCLG’

Guidance updated following changes to processes after Covid, all references to Covid removed

This guide has been updated to remove unnecessary duplication and become easier to follow. This is in line with the Inspectorate’s approach to making our content more user focussed.

The guides have been updated to include details of two additional organisations, who offer free, independent and professional planning advice to communities and individuals who cannot afford to pay professional fees.

The guidance has been updated to reflect current wording, email address change and working practices.

The guides have been updated to amend the hyperlinks from Planning Portal to GOV.UK and to reflect that fact that from 1 October 2013, the need to obtain conservation area consent for the demotion of an unlisted building in a conservation area was replaced by the need to obtain planning permission.

First published.