News story

HM Land Registry gives more information to help cut delays and costs

HM Land Registry publishes avoidable requisition data to help conveyancers cut delays, improve application quality and access free training.

Sutthiphong Chandaeng/Shutterstock.com

HM Land Registry now offers more information about application quality, giving conveyancers and law firms clearer insight into what they can do to improve their applications and reduce costly delays for HM Land Registry, themselves and their clients in the property market. 

The updated data, now available on GOV.UK, shows encouraging progress since HM Land Registry began sharing resources in May 2025: 

  • 29% of professional customers have seen a reduction in their avoidable requisition rates 

  • 57% now have rates below 5% 

  • 1 in 5 firms (20%) are achieving rates under 1%, up from 17% last year.  But some firms still hit higher rates, so the challenge remains 

Why does this matter? 

Fewer errors lead to faster applications, fewer delays and a better experience for clients. Publishing this data also acknowledges calls from regulators and consumer groups for greater transparency.  

The first set of requisition data covered a wide range of reasons – many driven by property law, registration requirements and market pressures. The new dataset offers a clearer, more focused view. 

What else is HM Land Registry doing to help? 

Alongside the updated dataset, HM Land Registry offers: 

HM Land Registry is also working hard internally to improve the accuracy and consistency of the requisitions it raises through strengthened processes and casework teams. More than 4,000 staff have been trained by its Land Registration Academy since 2021 and are developing their skills and experience.   

Iain Banfield, Interim Chief Executive and Chief Land Registrar, said: 

“Firms have told us they want clearer insight into where they can improve, and this dataset provides that. The progress we’ve seen over the past six months shows what is possible when we work together. There is still more to do, but these results demonstrate real momentum and a shared commitment to reducing delays for our customers and their clients. We thank all our customers for their efforts and look forward to continuing this progress together.” 

Sheila Kumar, Chief Executive of the Council for Licensed Conveyancers (CLC), said:

“It is clear that the focus on requisition rates and improving title application quality is already having a positive impact for home buyers and the property industry.  

“The CLC will continue to work with HM Land Registry to ensure conveyancers have the information and training they need to continue this progress.  

“Timely and high quality title applications are the vital final step in conveyancing, protecting clients and lenders, and we urge all CLC lawyers to make use of the HM Land Registry practice guides and training hub.” 

Access your data 

Check your firm’s performance and start improving today with the practical resources and on-demand training available on our training hub.

Updates to this page

Published 8 December 2025