News story
DBS Christmas and New Year Opening Times 2025
DBS' Contact Centre will operate under reduced hours over the Christmas and New Year period.
Our Contact Centre will be operating under reduced hours over the Christmas and New Year period. Core DBS services and turnaround times for DBS checks and barring decisions will not be affected, and employers and customers should continue to access our services as normal.
Online services such as the Update Service and online tracking will also available as usual over Christmas.
| Date | Opening hours |
|---|---|
| 22nd December | 9am to 5pm |
| 23rd December | 9am to 5pm |
| 24th December | 9am to 3pm |
| Christmas Day | Closed |
| Boxing Day | Closed |
| 29th December | 9am to 5pm |
| 30th December | 9am to 5pm |
| 31st December | 9am to 3pm |
| New Year’s Day | Closed |
| 2nd January | 9am to 5pm |
Updates to this page
Published 22 December 2025