Change of https://www.gov.uk/government/publications/parents-and-grandparents-why-we-need-their-details-caseworker-guidance

Change description : 2026-01-09 16:27:00: Guidance updated. Full details listed in ‘Changes from last version of this guidance’ section. [Guidance and regulation]

Showing diff : 2024-10-07 15:05:38.013734064 +00:00..2026-01-09 16:27:22.990412166 +00:00

Guidance

Parents and grandparents, why we need their details: caseworker guidance

This document tells HM Passport Office staff what information we need about a customer’s parents and grandparents and what to do if information is missing.

From:
HM Passport Office
Published
15 February 2024
Last updated
79 OctoberJanuary 20242026 — See all updates

Documents

Parents and grandparents: why we need their details

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Details

When a customer applies for a passport, they may need to give details of their:

  • parents
  • maternal and paternal grandparents

We use parent and grandparent details to:

  • confirm the customer’s identity
  • confirm the customer’s claim to British nationality
  • find out who has parental responsibility or legal guardianship of a child
  • check there are no vulnerability or safeguarding concerns

Updates to this page

Published 15 February 2024
Last updated 79 OctoberJanuary 2024 + show2026 href="#full-history">+ show all updates

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Update history

2026-01-09 16:27
Guidance updated. Full details listed in ‘Changes from last version of this guidance’ section.

2024-10-07 16:05
This guidance has been updated to explain that customers will add their parents’ immigration reference number in section 8 of the paper form where this is neededand how examiners processing paper applications on Digital Application Processing deal with the no parent details task.

2024-02-15 12:41
First published.