Change of https://www.gov.uk/government/publications/newborn-hearing-screening-programme-nhsp-operational-guidance

Change description : 2026-02-25 14:14:00: Update focusing on improving clarity, compliance, and safeguarding, while reinforcing national standards and quality assurance.Improved guidance clarity in response to frequently asked questions including detailed guidance on AOAE and AABR testing, limits on repeat attempts, and when outpatient appointments should be offered.Updated links. Removal of content which is duplicated elsewhere. New guidance on managing records for adopted babies. [Guidance and regulation]

Showing diff : 2025-04-17 14:28:06.261785908 +00:00..2026-02-25 14:14:42.470453517 +00:00

Guidance

Newborn hearing screening programme (NHSP) operational guidance

This guidance supports healthcare professionals and stakeholders delivering and managing newborn hearing screening programmes in England.

Applies to England

Documents

NHSP: aetiology consent form

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NHSP: ascertaining family history of hearing loss

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NHSP: equipment log sheets

NHSP: family history flow diagram

NHSP: health screener diploma assessment criteria and observation checklists

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NHSP: national reports summary table

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NHSP: parent satisfaction survey

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NHSP: risk factor questionnaire

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Details

The NHSP operational guidance provides clinical guidance and other documents to support the delivery of a high-quality screening programme.

This guidance is relevant to all screening programme staff and healthcare professionals involved at any point in the NHSP screening pathway.

This information puts into context the day-to-day working of the local screening programme and includes information about:

  • introductions and key contacts
  • roles, responsibilities and relationships of key NHSP staff and associated professionals
  • initial training and continued professional development including competencies for hearing screening staff
  • governance and performance responsibilities including programme standards, key performance indicators, and managing risks and incidents
  • aetiology input to NHSP and beyond
  • hearing screening equipment specifications and protocols
  • audiology input to NHSP and beyond
  • day to day management of a local NHSP patient pathway
  • the NHSP national IT system
  • reporting local programme performance

Updates to this page

Published 1 November 2016
Last updated 1725 AprilFebruary 20252026 + show all updates
  1. Updated process for booking staff onto their external competency assessment and removed screening helpdesk information.

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Update history

2026-02-25 14:14
Update focusing on improving clarity, compliance, and safeguarding, while reinforcing national standards and quality assurance.Improved guidance clarity in response to frequently asked questions including detailed guidance on AOAE and AABR testing, limits on repeat attempts, and when outpatient appointments should be offered.Updated links. Removal of content which is duplicated elsewhere. New guidance on managing records for adopted babies.

2025-04-17 15:28
Updated process for booking staff onto their external competency assessment and removed screening helpdesk information.

2024-10-10 09:54
Added clarification that publication was previously published by Public Health England.

2024-05-29 16:56
Chapter 9 – Audiology has been updated to reflect changes following the programmes move to NHSE, including other minor additions to the guide for local services.Appendix: NHSP Local service management tasks guidance updated to reflect changes following the programmes move to NHSE, including other minor additions to the guide for local service.

2024-04-09 13:09
Updated chapter 2 and the NHSP external competency assessment (ECA) registration and evidence checklist appendix, to reflect minor changes, including new email contact and the programmes move to NHSE.

2022-09-30 16:22
Updated link added for the IT system customer portal in chapter 8 (National IT system).