Guidance

Get help with using VAT online services

Find out how to access guidance and videos to help you with VAT online services and your VAT online account.

You can use this tool to get help with:

  • appointing someone to deal with HMRC on your behalf
  • VAT repayments and refunds
  • changing your VAT business details
  • making a VAT payment
  • late payment penalties, surcharges and notices of assessment
  • the VAT Flat Rate Scheme
  • VAT registration

If you’re registering for VAT for the first time you will need to register for a business tax account. The tool will show you how to do this if you do not have one.

If you need help with anything else, check the VAT detail information guidance collection.

Use the online tool

The tool signposts you to guidance and videos to help you with VAT online services.

Start now

Updates to this page

Published 1 April 2026

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