Guidance
Government Digital Service user support privacy notice
Find details here about the GDS user support privacy policy and how we collect and process your data.
Documents
Details
User support for the GOV.UK website and other GDS services is provided by the Government Digital Service (GDS) as part of the Department for Science, Innovation and Technology (DSIT). Privacy notices explain what we do with your data and how to contact us with any question.
We currently use Zendesk to process and store records of communications with users.
Updates to this page
Published 17 May 2018
Last updated 13 April 2026
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Updated to reflect that the data controller for GDS has changed from the Cabinet Office to the Department for Science, Innovation and Technology (DSIT).
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First published.