Change of https://www.gov.uk/guidance/canterbury-ralphs-centre

Change description : 2026-05-07 12:36:00: New email address for sending in feedback or complaints, KSSPScomplaints@justice.gov.uk [Guidance and regulation]

Showing diff : ..2026-05-07 11:36:34.493462466 +00:00

Guidance

Canterbury: Ralphs Centre

Ralphs Centre, is a probation contact centre, within the Kent, Surrey & Sussex region.

Applies to England and Wales

Office address and contact details

Ralphs Centre
24 Maynard Road
Wincheap
Canterbury
Kent
CT1 3RH

See map

Office phone number: 01227 387100

Office email address: seenps.kent.headoffice@justice.gov.uk

Opening times

  • Monday to Friday, 9am to 5pm
  • Weekends and Bank holidays, closed

Getting here

Find this probation contact centre, on a map.

Walking

  • 10 minute walk from Canterbury East railway station
  • 30 minute from Canterbury West railway station
  • 15 minute walk from Canterbury bus depot

To plan your journey by public transport

Please use Stagecoach or Southern railway to plan your journey.

Parking

  • no visitor parking available
  • local car park available

Accessibility facilities

  • disabled access and disabled toilet
  • assistance dogs are welcome
  • the building has hearing enhancement facilities available by prior arrangement

Court Buildings

Find a court or tribunal building.

Local approved premises

See the list of approved premises in your area.

Problems and complaints

If there is an issue on this page, you can contact the office directly.

For complaints or feedback about your time on probation, you can email KSSPScomplaints@justice.gov.uk.

If you can’t resolve the problem directly, you can make a complaint to HM Prison and Probation Service.

Updates to this page

Published 20 January 2021
Last updated 7 May 2026 + show all updates
  1. New email address for sending in feedback or complaints, KSSPScomplaints@justice.gov.uk

  2. First published.

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Update history

2026-05-07 12:36
New email address for sending in feedback or complaints, KSSPScomplaints@justice.gov.uk