Change of https://www.gov.uk/guidance/shepway-folkestone-probation-office

Change description : 2026-05-07 13:08:00: New email address for sending in feedback or complaints, KSSPScomplaints@justice.gov.uk [Guidance and regulation]

Showing diff : ..2026-05-07 12:08:49.925337972 +00:00

Guidance

Shepway: Folkestone Probation Office

Folkestone Probation Office, is a probation contact centre, within the Kent, Surrey & Sussex region.

Applies to England and Wales

Office address and contact details

Folkestone Probation Office
The Law Courts
Castle Hill Avenue
Folkestone
Kent
CT20 2DH

See map

Office phone number: 01303 202 200

Office email address: seenps.kent.headoffice@justice.gov.uk

Opening times

  • Monday to Friday, 9am to 5pm
  • Weekends and Bank holidays, closed

Closed for lunch between 1pm to 2pm daily.

Getting here

Find this probation contact centre, on a map.

Walking

  • 5-minute walk from Folkestone Central railway station
  • 20-minute walk from Folkestone West railway station
  • 6-minute walk from Kingsnorth Gardens bus stop

To plan your journey by public transport

Please use Stagecoach or Southern railway to plan your journey.

Parking

  • no visitor parking available
  • local car park available

Accessibility facilities

  • disabled access and disabled toilet
  • assistance dogs are welcome
  • the building has hearing enhancement facilities available by prior arrangement

Court Buildings

Find a court or tribunal building.

Local approved premises

See the list of approved premises in your area.

Problems and complaints

If there is an issue on this page, you can contact the office directly.

For complaints or feedback about your time on probation, you can email KSSPScomplaints@justice.gov.uk.

If you can’t resolve the problem directly, you can make a complaint to HM Prison and Probation Service.

Updates to this page

Published 20 January 2021
Last updated 7 May 2026 + show all updates
  1. New email address for sending in feedback or complaints, KSSPScomplaints@justice.gov.uk

  2. First published.

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Update history

2026-05-07 13:08
New email address for sending in feedback or complaints, KSSPScomplaints@justice.gov.uk