Guidance

Ordering and retaining medical certificates of cause of death (MCCDs)

Guidance for GP practices, hospitals, hospices and medical examiner offices onabout howwhen to order more MCCDs and what to do with completed MCCDs.

Applies to England and Wales

The process for ordering medical certificates of cause of death (MCCDs) will change from 1 June 2026. From this date, MCCDs must be ordered from the NHS Business Services Authority (NHSBSA).

Registration for the NHSBSA ordering service is now open. You should register as soon as possible to avoid any delays in getting MCCDs after the service moves to NHSBSA.

All healthcare organisations should review their MCCD stocks now to ensure that they have sufficient MCCDs to last for the next 12 months.

Until 11:59pm on 31 May 2026, all orders for MCCDs should continue to be sent to our current MCCD distributors, APS Group, using the passcode and guidance that have been previously provided.

The current medical certificate of cause of death (MCCD) was introduced as part of the statutory medical examiner system on 9 September 2024, along with updated guidance for medical practitioners completing an an MCCD in in England and Wales

The Department of Health and Social Care sent guidance on how to order MCCDs - and a unique passcode - to organisations that use MCCDs.

Ordering more MCCDs

All organisations that use MCCDs mustshould ensure bethey orderedhave fromenough theMCCDs NHSto Businesslast Servicesa Authorityyear (NHSBSAand order more if necessary.

New MCCDs). are usually delivered within 5 working days of receipt of the order. 

You can order more MCCDs using the guidance and passcode you received.  

If you havedid not yetreceive, registeredor forhave lost, the NHSBSAguidance and/or your unique passcode, email the MCCD orderingmailbox service,at pleasemccd@dhsc.gov.uk dospecifying sowhether nowyou require a passcode, guidance or both.

For passcode and guidance requests to avoidbe anyprocessed, delaysyou must:

  • copy in gettinga MCCDs.

    colleague from your organisation (for security and confirmation of organisation)
  • supply the organisation’s full address, including postcode

RegisterOrganisations forin Wales must order the NHSBSAbilingual MCCD orderingonly. service

IfThis youis haveshown alreadyby registered,the youletter can‘W’ orderat MCCDsthe throughend of the onlineMCCD orderingproduct portal.- for example, APC1W, APC2W, MEC3W and MEC4W.

Retaining the completed completed MCCD

Many GPs, hospitals, hospices, care homes and medical examiner offices scan the completed completed MCCD before before emailing it to their medical examiner office (and many medical examiner offices scan the completed completed MCCD before before sending it to the register office). You must securely store the paper copy of the completed MCCD and any partially completed MCCDs until until the medical examiner has confirmed the cause of death to you and sent the completed completed MCCD to to the registrar.

Once the medical examiner has confirmed the cause of death and sent the completed completed MCCD to to the registrar, all duplicate copies of the the MCCD, held by the attending practitioner and medical examinerexaminer, can be destroyed.

In England and Wales, GPs, hospitals, hospices and medical examiner offices must keep completed counterfoils for 2 years in line with NHS England’s records management code of practice and  and NHS Wales’sWales’ records management code of practice 2022.

Old MCCDsOld MCCD

You should securely destroy unused booklets of the MCCD that were in use before 9 September 2024.

For partially used booklets, you should remove and securely destroy the unused MCCDs, leaving the counterfoils only.

In England, GPs, hospitals, hospices, care homes and medical examiner offices must keep completed counterfoils for old old MCCDs for for 2 years before destroying,destroying in line with NHS England’s records management code of practice.

In Wales, the equivalent guidance is the NHS Wales records management code of practice. This sets out the requirements for the retention, storage and destruction of health records, including those related to death.

Updates to this page

Published 13 December 2024
Last updated 122 JuneApril 2026 + show all updates
  1. Amended guidance to confirm that MCCDs must now be ordered from the NHS Business Services Authority (NHSBSA), with information on how to do this.

  2. Updated box to add link to register with the NHSBSA MCCD ordering service.

  3. Added box explaining that from 1 June 2026 MCCDs must be ordered from NHSBSA.

  4. Amended guidance to update the process for ordering MCCDs, which MCCDs organisations in Wales should order, and what to do with completed or old MCCDs.

  5. First published.

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