Change of name passport applications: caseworker guidance
Tells HM Passport Office staff how to deal with passport applications when the customer has a change of name.
Documents
Details
This guidance tells HM Passport Office staff how to deal with passport applications that have a change of name, including:
- how customers apply to change their name
- how to deal with:
- adult and child name changes
- name changes for someone who you suspect is an offender
- name changes and name differences after the customer has registered or naturalised
- a change of name as the customer has changed gender
- a change of name after a passport was lost or stolen
- name changes for British overseas citizens and British overseas territory citizens
- name changes on joint citizenship applications
- name changes for diplomats and officials
- name changes and differences when the customer needs an interview
- name changes on standard, heightened and substantial risk applications
- additional checks that you need to do when the customer has changed their name
- name changes that may be an indication of fraud
- carrying out searches and file requests when the customer has changed their name
Updates to this page
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Updated the sections 'Change of name following a marriage or civil partnership', to clarify how a customer can take part of their partner’s surname; and 'Customer reverts to birth name: no other name changes', to remove the requirement for customers to tell us why they are reverting to their birth name.
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Updated guidance with multiple changes. Changes can be found in the 'Changes from last version of this guidance' within the document.
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This guidance has been updated to reflect updates in handling of names which may be subject to trademark or copyright.
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This guidance has been updated to reflect the change of name of the Queen’s Messenger Service to the King’s Messenger Service.
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Accessible version added.
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First published.