Change description : 2026-06-18 13:46:00: Removed list of Early Adopter Courts from section 8 of ‘Get help and support’ section, found in attachment ‘Manage an online money claim as a legal professional’, as information no longer relevant as of November 2025. [Guidance and regulation]
A legal representative of the defendant can then use MyHMCTS to respond to the claim. The defendant’s legal representative must be registered with MyHMCTS before you issue the claim.
If there is one unrepresented defendant, they can respond to an issued claim online. If there are 2 or more unrepresented defendants, the case will continue offline and must be progressed on paper.
For more information on the civil money claims service, see: