Policy paper

Service level agreement for Scottish Income Tax by HMRC

This service level agreement between HMRC and the Scottish Government sets out the requirements and performance measures for Scottish Income Tax.

From:
HM Revenue & Customs
Published
26 June 2019
Last updated
1730 JulyJune 20252026 — See all updates

Documents

Service level agreement for operation of Scottish Income Tax by HMRC

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This agreement ensures a consistent quality of service to Scottish taxpayers and allows HMRC and the Scottish Government to meet their respective responsibilities in respect of operating Scottish Income Tax.

For previous versions of the service level agreement, see The National Archives website:

Updates to this page

Published 26 June 2019
Last updated 1730 JulyJune 20252026 href="#full-history">+— show Show all updates

  2. Updated the service level agreement for 2025 to 2026.

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