Policy paper

Service level agreement for operation of Welsh rates of Income Tax by HMRC

This service level agreement between HMRC and the Welsh Government sets out the requirements and performance measures for the operation of Welsh rates of Income Tax.

Applies to Wales

Documents

Details

This agreement ensures a consistent quality of service to Welsh taxpayers and allows HMRC and the Welsh Government to meet their respective responsibilities in respect of operating Welsh rates of Income Tax.

For previous versions of the service level agreement, see The National Archives website:

Updates to this page

Published 19 February 2020
Last updated 1730 JulyJune 20252026 href="#full-history">+ show Show all updates
  1. Updated the service level agreement for 2025 to 2026.

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